Exposure is what nearly every company wants. Exposure on social media means greater name recognition, more eyes on your content, more traffic heading to your website, and ultimately, more money coming into your company. Or at least, that’s the prevailing wisdom. In reality, though, most businesses will fail to gain widespread popularity on social media. For every business video that goes viral, there are tens of thousands that are seen by only a handful of individuals. Companies that operate in niche industries need to understand this and craft their social-media strategies accordingly. The good news is, these businesses can generate profitable opportunities on social-media platforms –– provided they follow a savvy game plan. These four tips will help your team do just that. Check them out here:
Define Your Audience
Tempting
though it may be, niche businesses should resist the urge to try and create
social-media content that everyone can relate to. Rather, it’s much better to
zero in on the audience that your business interacts with on a regular basis.
As such, marketers should first look to define and designate their target
audience. Take some time to create buyer personas and conduct interviews with
existing customers to figure out what resonates with them most.
Educate & Inform
Some
businesses don’t have to explain their product or service at all. Everyone
knows what to expect from a bicycle shop or a deli, for instance. However, for
companies operating in the B2B sector or other niche areas, it’s often
necessary to educate consumers about their product first. Remember, before a
consumer can begin to engage with your company, they have to first understand
your modus operandi. Given that fact, creating social-media posts that educate
the public about your business is typically a good idea.
Respond to Comments and Questions
This
is a good rule of thumb for all businesses to follow, but small companies in
particular should look to capitalize on any form of engagement they receive. If
one of your followers poses a question or concern on your Facebook page, for
example, make it a point to follow up with them in a timely fashion. Failing to
do so will harm your attempts to generate positive social awareness for your brand.
Embrace Your Culture
You
shouldn’t have to apologize for offering a niche service or product. Instead,
your social media accounts should be a celebration of your field. Niche businesses
are ideally situated to create online communities for people who enjoy a
product or service. Encourage your consumer base to share their stories with
you and others. In the long run, this activity will lead to an enhanced digital
reputation and more sales.
The post 4 Social-Media Tips for Businesses in Niche Industries appeared first on Social Media Explorer.