Harness 20 Value-Added Ideas for Enhanced Customer Value Delivery, Intense Customer Satisfaction and Fierce Customer Loyalty
It details 20 distinct ways that business owners, customer service representatives, marketers, sales people and others can deliver exceptional value to others in their work lives.
“By definition, ‘adding value’ means exceeding expectations without charging more,” says Nancy Burgess, owner of Nancy Burgess Strategic Marketing Inc. “Businesses can harness these value-added ideas to better serve their external customers and their internal customers, such as employees or bosses.”
By incorporating the value ideas into their businesses, owners and employees alike can establish greater customer satisfaction, customer loyalty, and happier work cultures.
Burgess says she strives to add value for her customers, and she partners with others who are likeminded. The full-service online marketing agency transforms today’s brands for a digital world. It offers a variety of marketing communications services, including brand identity creation, email marketing, web design, and search engine optimization (SEO services). It publishes a comprehensive monthly marketing blog.
About Nancy Burgess Strategic Marketing Inc.: Nancy Burgess Strategic Marketing Inc. is an online marketing agency that transforms brands for a digital world. It helps companies get more website traffic, more leads, and more revenue. Nancy Burgess and her team focus on two core areas: 1) SEO training and services for business owners, bloggers, marketing teams, and web developers; 2) complete modern marketing services for medium and small businesses. The company is as invested in the success of its client businesses as much as its clients are. It never offers unrealistic or unfounded guarantees, but it does promise high-quality work at a great value with optimal outcomes.
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