As Business Services companies, TTEC Holdings Inc. (NASDAQ:TTEC) and PFSweb Inc. (NASDAQ:PFSW) are our subject to compare. And more specifically their analyst recommendations, profitability, risk, dividends, institutional ownership, earnings and valuation.
Valuation and Earnings
| Gross Revenue | Price/Sales Ratio | Net Income | Earnings Per Share | Price/Earnings Ratio | |
| TTEC Holdings Inc. | 1.52B | 1.04 | 25.97M | -1.91 | 0.00 |
| PFSweb Inc. | 266.51M | 0.44 | 1.52M | 0.71 | 8.06 |
In table 1 we can see TTEC Holdings Inc. and PFSweb Inc.’s gross revenue, earnings per share and valuation.
Profitability
Table 2 hightlights the return on assets, return on equity and net margins of the two companies.
| Net Margins | Return on Equity | Return on Assets | |
| TTEC Holdings Inc. | -1.71% | -7.8% | -2.5% |
| PFSweb Inc. | 0.57% | 3.6% | 0.9% |
Risk and Volatility
TTEC Holdings Inc.’s 0.86 beta indicates that its volatility is 14.00% less volatile than that of Standard & Poor’s 500. PFSweb Inc.’s 0.23 beta is the reason why it is 77.00% less volatile than Standard & Poor’s 500.
Liquidity
The Current Ratio and Quick Ratio of TTEC Holdings Inc. are 2.1 and 2.1 respectively. Its competitor PFSweb Inc.’s Current Ratio is 1.3 and its Quick Ratio is 1.2. TTEC Holdings Inc. can pay off short and long-term obligations better than PFSweb Inc.
Dividends
TTEC Holdings Inc. pays out $0.55 per share annually while its annual dividend yield is 1.65%. No dividend is paid out for PFSweb Inc.
Institutional and Insider Ownership
Roughly 27.5% of TTEC Holdings Inc. shares are held by institutional investors while 60.2% of PFSweb Inc. are owned by institutional investors. About 1% of TTEC Holdings Inc.’s share are held by insiders. Competitively, insiders own roughly 0.2% of PFSweb Inc.’s shares.
Performance
In this table we provide the Week, Month, Quarter, Half Year, Year and YTD Performance of both pretenders.
| Performance (W) | Performance (M) | Performance (Q) | Performance (HY) | Performance (Y) | Performance (YTD) | |
| TTEC Holdings Inc. | -6.26% | 7.83% | 8.59% | -24.57% | -31.45% | -31.88% |
| PFSweb Inc. | -6.5% | -20.69% | -34.81% | -46.16% | -22.82% | -22.61% |
For the past year PFSweb Inc. has weaker performance than TTEC Holdings Inc.
Summary
PFSweb Inc. beats on 8 of the 12 factors TTEC Holdings Inc.
TeleTech Holdings, Inc. provides technology enabled customer experience services. It operates through four segments: Customer Management Services, Customer Growth Services, Customer Technology Services, and Customer Strategy Services. The Customer Management Services segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environment. The Customer Growth Services segment provides technology-enabled sales and marketing solutions, including sales advisory, search engine optimization, digital demand generation, lead qualification, and acquisition sales, growth, and retention services. The Customer Technology Services segment offers system design consulting, customer experience technology product, and implementation and integration consulting services, as well as manages clientsÂ’ cloud and on-premise solutions. The Customer Strategy Services segment provides professional services in customer experience strategy and operations, insights, system and operational process optimization, and culture development and knowledge management. The company serves automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, travel, and transportation industries. It has operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, China, Costa Rica, Germany, Hong Kong, Ireland, Lebanon, Macedonia, Mexico, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, Turkey, the United Arab Emirates, and the United Kingdom. TeleTech Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
PFSweb, Inc. provides omni-channel commerce solutions in the United States, Europe, Canada, and India. It operates through two segments, PFSweb, and Business and Retail Connect. The company offers strategic commerce consulting services, including commerce strategy, digital opportunity audit, organizational/operational readiness, omni-channel consulting, and platform evaluation/selection services; and agency services, such as LiveArea, digital strategy, design, user experience, interactive development, SEO and paid search, affiliate marketing, conversion optimization, storefront management, email marketing, and digital analytics. It also provides technology services comprising direct-to-consumer e-commerce, e-commerce development, platform support, quality assurance, and training services. In addition, the company offers order fulfillment services, including distribution facilities and infrastructure, facility operations and management, kitting and assembly, and product management and inspection; customer care services comprising customer service application, customer assistance, quality monitoring, and customer self-help; and financial services consisting of business-to-business and direct-to-consumer financial management services. Further, it provides technology ecosystem services, such as order management interfaces, product content management, technology collaboration, and information management services. The company serves clients in various industries, such as fashion apparel and accessories, fragrance and beauty products, consumer packaged goods, home furnishings and housewares, collectibles, and toys and technology products. PFSweb, Inc. was founded in 1999 and is headquartered in Allen, Texas.