As the Covid-19 virus continues to spread, I wanted to share an update with our customers, partners and the wider Confirmit community. First, we hope that you, your colleagues, family, and friends are all keeping safe at this time.
At Confirmit, our top priority is the health and well-being of our employees, customers and partners, and we are taking steps to ensure we do not put anyone at any unnecessary risk, while supporting the needs of our customers. To that end, we are encouraging and enabling our teams to work from home, so you may find face-to-face meetings, events and workshops taking place virtually instead.
For those of you using our SaaS services, our SaaS Ops teams in Europe and the US, in close cooperation with our hosting providers, continue to work to ensure the highest uptime and performance. Further, rest assured that our industry leading security standards will not be impacted by these temporary measures.
As well as continuing to maintain our high standards of customer service and professionalism, our commitment to securing your data remains unchanged. The importance of safeguarding the confidentiality of our clients’ data is embedded in our culture, as is the critical nature of ensuring full availability of our platform. If you have any questions around security, please contact your Account Manager who will be happy to help.
We will continue to monitor the situation and will keep you updated as the situation develops. We appreciate your understanding at this time, and are committed to ensuring that we remain the trusted partner you have come to expect.
Stay well, and thank you for your continued support.