BAI unveils new artificial intelligence research at BAI Beacon 2017

BAI unveils new artificial intelligence research at BAI Beacon 2017

LOUISVILLE, KY (August 30, 2017) — BAI announced it has teamed up with Digital Banking Report on a brand new research report, “A.I. – The Next Frontier in Customer Experience.” The research, which is sponsored by Deluxe, will debut at BAI Beacon 2017. BAI Beacon, an immersive, fast-paced, open campus style financial services conference focused on the key issues financial leaders are facing, including innovation, talent management and customer experience, is taking place on Oct. 4-5 in Atlanta, Georgia.

The research, which serves as a benchmark for organizations looking to grow their digital capabilities, demonstrates BAI’s mission to uncover the latest developments within the financial services industry in efforts to challenge organizations to drive positive change. Jim Marous, Owner and Publisher of Digital Banking Report, Debbie Bianucci, President and CEO of BAI and Kesna Lawrence, Chief Data Scientist at Deluxe Financial Services, will reveal the key takeaways from the research report and discuss how the industry can best respond to the opportunities highlighted in the findings. The research report will uncover how the financial services industry is applying A.I. and machine learning to improve the customer experience; how data is being used for marketing communication, chatbots, voice banking, personalization and other purposes; and how organizations can capitalize on this latest trend.

Not only will BAI Beacon attendees be the first to hear the results from this A.I. research – one of the hottest topics in the financial services  industry today – but they will also receive the entire research report, valued at $495, for free as part of their BAI Beacon registration.

 “This exclusive research will unveil the most crucial components behind this very complex topic and provide relevant insights on how financial services organizations can most effectively apply A.I. to improve the overall customer experience,” said Karl Dahlgren, Managing Director of BAI.

“Advanced technology like A.I. will change the way we deliver service to customers across the spectrum of financial services,” Lawrence said. “Understanding the connection between data, analytics and machine learning is critical for the future of our industry.”

Financial services leaders can learn more and register for BAI Beacon at BAIBeacon.com. For an additional look into the evolution and future of A.I., financial services leaders can register for the A.I., bots and machine learning…Oh My! pre-conference Learning Lab taking place on Oct. 3sponsored by Deluxe Corporation.