How to Use UX Testing to Improve Your Customer Lifetime Value
According to a survey by Havas, “people wouldn’t care if 74% of the brands they use every day just disappeared.” Across the world, only 57% of brands are trusted on average (and only 33% in North America!): These figures are shocking, right? They shouldn’t be. Today’s shoppers place a lot more value on customer experience […]
How to Use UX Testing to Improve Your Customer Lifetime Value Read More »