On Thursday, a pair of master graduates from Computer Science rolled out an AI text generator based upon GPT-2, an Elon Musk-backed OpenAI program that the company withheld from public release citing concerns over the societal impact of it. However, the two researchers, Aaron and Vanya believe that the software does not possess any risk […]
Two Researchers Recreate The “Dangerous” OpenAI Text Generator Read More »
Getting work done in a contact center isn’t as simple as you think. The average worker spends 28% of their work week on admin tasks alone, such as replying to emails or organizing cases in a workflow management system. If you’ve ever asked a contact center agent how long it takes to clear out their
Best Practices for Workflow Automation in a Contact Center Read More »
ProSmile / Pixabay If you happen to be a growing company with a focus on latest technology – chatbots or simply bots should be something you definitely must have heard of. With Facebook’s introduction of bots on Messenger and the growing popularity of different bot platforms, there is a marked transition of bots from being
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