The COVID-19 pandemic is wreaking havoc on the finances of many people. Over 22 million workers have become unemployed in a short period of time. Unemployment benefits are available for laid off workers, freelancers, independent contractors, and gig workers, but the availability of some of those benefits has been delayed due to the crush of […]
How to Reduce or Delay Paying Your Bills During the COVID-19 Crisis Read More »
How are women business owners faring these days? Better, even though the Global Entrepreneurship Monitor (GEM) 2018-2019 Women’s Report, coauthored by researchers from Babson College and Smith College, says the number of startups by women worldwide still lags that of men. Total Entrepreneurial Activity (TEA) represents the percentage of the adult working-age population, ages 18
The State of Minority-Owned Businesses: Women Entrepreneurs Read More »
“It’s absolutely a fair statement that we are actually a technology company that is really fabulous at banking,” says Bank of America CEO Brian Moynihan. “We have 37 million digital customers, 28 million mobile customers. It’s all been automated, wires and stuff, but now the interface with the customers is much more automated. That efficiency
For banks, the use of chatbots enters a new stage of customer engagement strategies in 2019. Key takeaways Since 2016, global banks have led a gold rush towards the implementation of automated chatbot technologies, spurred by changing consumer behavior and profit-margin expansion. Technologies powered by artificial intelligence require additional prudence due to the sensitive nature
Bank of America has gone massively digital and it is now powering their growth. “We had a billion and a half logins to our apps last quarter,” says Bank of America CEO Brian Moynihan. “This is not theoretical. We are one of the largest digital companies. We are also one of the largest physical companies.
It Takes Both High-Touch and High-Tech, Says Bank of America CEO Read More »
Digitalization is not something that’s coming, this is something that already exists, says Bank of America CEO Brian Moynihan. He says that 25 percent of their sales are done on digital. Moynihan says his goal is to bring the whole banking system to the digital age to make it more efficient for customers. Brian Moynihan,
Digitalization Is Not Something That’s Coming, It Already Exists Read More »
Hispanic-owned businesses are on a roll. Since 2011, the five-year average growth rate in the number of Hispanic-owned businesses has been double or triple the national average for all businesses, according to the Stanford Latino Entrepreneurship Initiative. All told, Hispanic-owned businesses contribute $700 billion annually to the U.S. economy, according to the U.S. Hispanic Chamber
