Facebook is piecing together the business side of WhatsApp in much the same way it did with Messenger. In September, WhatsApp announced verified profiles for businesses to establish their presence on the messaging service that Facebook bought for $19 billion in 2014. Now, Facebook is giving businesses a way to kick-start conversations with customers on […]
Facebook ads can now link to brands’ WhatsApp accounts Read More »
A week after Snapchat said that it was separating the social and media sides of its service, Instagram is making a similar move. Instagram is testing a standalone app for its private messaging feature, the Facebook-owned photo-and-video platform announced on Thursday. Called Direct, the app is being tested in six non-US countries — Chile, Israel,
Instagram’s standalone Direct app can be its version of Snapchat’s new friends-only tab Read More »
rvlsoft / Shutterstock.com Pinterest is making a home for itself on Facebook’s Messenger. On Tuesday, the social-cum-search platform debuted a chatbot for the Facebook-owned messaging service and a new way for people to interact with pins shared on Messenger. Both moves make it possible to use Pinterest within Messenger without needing to use Pinterest outside
Pinterest rolls out chatbot, native features for Facebook’s Messenger Read More »
The base of Amazon Echo, the smart speaker home of voice agent Alexa In September of last year, PullString announced its Author platform for developing text-based chatbots. A few months after the launch, the firm added the ability to create Skills — that is, conversational third-party applications — for Amazon’s Alexa voice agent. This week,
PullString drops text-based chat for voice conversations in its new platform Read More »
Every month, 18 million businesses exchange more than 2 billion messages with people on Messenger, according to David Marcus, head of the Facebook-owned messaging service. That sounds like a lot, and it is. It’s 100 percent more messages than were exchanged a year ago, he said. Now, to spark more conversations between people and businesses,
Facebook spins off ‘messages’ as standalone ad objective to boost Messenger bots Read More »
Facebook’s Messenger is rolling out a few new ways for its in-app virtual assistant, M, to contribute to people’s conversations. M will now recognize when people are talking about going to see a movie and present a button to buy tickets through Fandango. It will also nudge people to share GIFs and offer quick-reply
Messenger’s M assistant will suggest buying movie tickets through Fandango, sharing GIFs Read More »
Facebook is making another foray into the group video chat space. Facebook has rolled out a standalone mobile app in Denmark called Bonfire that enables people to host video calls with multiple people. The Next Web first reported the news on Wednesday, which a Messenger spokesperson later confirmed. “At Facebook Inc. we continue to build
Facebook tests group video chat app called Bonfire Read More »
Last week, Sprout Social announced a do-it-yourself bot creation platform for Twitter. This week, Snaps has released its self-service Conversational Marketing Cloud, which lets marketers create chatbots, emoji keyboards and custom iMessages. The platform has been in beta testing with selected brands — including Nordstrom, Nike Jordan and Marriott Rewards — for the last year
Snaps launches a Marketing Cloud for chatbots, messaging and emojis Read More »
Originally a place for people to chat with their friends, Facebook’s Messenger is officially making a home for people to find businesses and bots to talk to. On Wednesday, Messenger began rolling out a Discover tab to make everyone in the US more aware of the chatbots and business accounts on the Facebook-owned messaging platform.
Facebook’s Messenger officially debuts Discover tab to highlight chatbots, businesses Read More »
