click and collect

How unlikely retail partnerships could change the game – Econsultancy

Amazon returns will soon be accepted at all 1,150 of Kohl’s department stores across the US. From July 2019, customers will be able to return unwanted packages from Amazon to all of Kohl’s physical stores for free. Products can be returned whether or not the item is in its original packaging and whether or not […]

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How click & collect could bring traditional retailers back to life – Econsultancy

As an increasing number of staples of the UK’s high streets and shopping centres close branches, lay off employees and outright disappear, many have pondered how brick-and-mortar retailers can revive their fortunes in the age of ecommerce. From focusing on the retail experience to mastering mobile, conquering multichannel and expanding into innovative technologies like AR

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