Before the 2018 winter holidays broke in and the business world went silent anticipating the Christmas, we’ve got some loud news from Google. Apparently, the ‘classic’ version of Hangouts will be closed soon, as explicitly confirmed by Scott Johnson, the product lead in G Suite. What we know for sure, though, is that Hangouts users […]
Can Google’s Team Chat Compete Against the Market Leader? Read More »
We all want to feel appreciated, and your customers are no different. In fact, according to research conducted by the Peppers & Rogers Group, up to 60% of customers will stop dealing with a business that they feel is indifferent to them. So how can you make your customers feel appreciated? Believe it or not,
Write the Perfect Customer Thank You Email Read More »
In two earlier blogs I compared the Question and Answer types and the General survey settings for 5 different survey tools: Microsoft Forms SharePoint survey SharePoint custom list SurveyMonkey free version Google Forms Now it is time to gather the responses and see how they are displayed and what you can do with them. It
Forms or Survey – Responses and Results Read More »
Fotocitizen / Pixabay Sooner or later, most of us need to give a speech, a pitch, or a presentation. Whether you’ve done it a thousand times or you’re speaking in public for the very first time, it’s important to be fully prepared—and that means identifying potential hurdles and doing everything in your power to avoid
The Biggest Obstacles to an Effective Speech (And How to Avoid Them) Read More »
Anyone who is interested in presenting and public speaking can take a lesson from ‘Christmas presence’. At this time of year once the parties and shopping frenzy is over, the gifts are wrapped and the the chaos abates, we get to slow down and calm down. Liberated from the maelstrom of over indulgence, spending and
Presenting ‘Christmas Presence’ – A Year-Round Gift for Presenters Read More »
steve_a_johnson / Pixabay You’ve come up with a great idea for your business blog, only to find that the words just won’t come. You sit at your desk and stare off into space, trying to locate the words that simply seem to evade you. There has to be a better way! There is – in
35 Ways to Beat Writer’s Block Read More »
Microsoft Outlook offers many useful features to make your work life easier. Today, we’ll dive into Outlook’s calendar sharing feature, which allows users to view each others’ availability. Sharing Your Calendar in Outlook (2013, 2016 & 2019) 1. From your Calendar folder, on the Home menu, select Share Calendar. 2. Choose the calendar you want
How to Share Your Calendar on Outlook Read More »
FirmBee / Pixabay Have you ever heard someone describe their relationship status with: “It’s complicated”? The same could be said about the relationship between marketing and sales. Ideally, the two teams work together toward shared success. However, when there’s a breakdown in communication, or one team doesn’t make their numbers, it gets infinitely more complicated.
5 Steps to Set Up a Service Level Agreement Read More »
Every single movie transports you through it. The great speakers captivate you from their stage with it. The leaders, mentors and business greats we admire have it cornered. It is the ability to tell stories, to recreate an event – real or imagined – inside the mind of somebody else. To capture our attention, to
When Groundhog Day is a Good Thing Read More »
Tumisu / Pixabay We get it. It’s your job to pitch a product, service, or article to other companies and websites. Maybe you’re just trying to build a backlink profile for your website; we totally understand. You get paid to send email after email and message after message to companies who are most likely going
Here’s What You Need to Change Read More »
