Company Culture

How MailChimp’s Onboarding Has Evolved

Every year, we onboard about 200 people, which is no easy feat. That’s why I helped create what is now MailChimp’s onboarding program. As a result, gone are the days when a new hire would be dropped off at their desk and left to their own accord. When the program started, I was the only […]

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A Look at The Mothership’s First Year

Diversity is at the heart of MailChimp’s business. Our customers are all over the globe and represent a multitude of cultures and experiences. And we empower them by providing tools that support their unique marketing needs. In September 2016, we started our diversity employee resource group, The Mothership, in the hopes of facilitating some tough

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How Failure is a Part of MailChimp’s DNA

At MailChimp, we’re big fans of storytelling as a learning tool. As a marketing automation platform for small businesses, we encourage our customers to share their challenges and successes with other users through our What’s in Store newsletter. Likewise, we challenge our employees to tell their own stories about work and life. While our customer

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6 Things We Learned from Radiolab’s Jad Abumrad

Every day, our 700+ employees work hard on the world’s largest marketing automation platform. So when the end of the week rolls around, we take the opportunity shut down our laptops, load up on donuts and coffee, and give our brains a good stretch with Coffee Hour. Coffee Hour is a series that invites thought-provoking speakers

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What HR Leadership Knows, But You Don’t

By Thuy and Milo Sindell Fans of the television show The Office will know that one of the best parts of the series is Michael Scott’s dislike of his HR employee, Toby. Over the years, Michael comes up with countless crazy ideas to “improve” the workplace. And without fail, Toby always shoots them down for

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How MailChimp Does Pride

Atlanta’s Pride history dates back to the early 1970s, when the Georgia Gay Liberation Front organized a march from Peachtree Street to Piedmont Park. Today, the annual parade draws nearly 300,000 people—the largest Pride event in the southeast. The week-long festival is held in October to coincide with National Coming Out Day and culminates with a weekend

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How Our Engineering Team Found its Mission Statement

MailChimp’s engineering teams, much like the rest of our company, are growing so fast. We’ve got engineers working on different projects all over the organization, and if I’m being totally honest, they’d started drifting apart a bit in the past year. We were all under the same umbrella organizationally, but in terms of why and

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