Consumer

5 Brands that Centered Digital Transformation Around Customers

b2b, Consumer, Modern Marketing / Good To SEO

A keen focus on customer experience is helping enterprises compete and win in today’s highly competitive business landscape. That was the main takeaway of this morning’s keynote session at Adobe Summit—The Digital Experience Conference. “Powerful experiences change the way we think, interact, entertain, work, and relate to the world around us,” Adobe CEO Shantanu Narayen […]

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Marketing Attribution Metrics with Engagement

b2b, Consumer, marketing metrics / Good To SEO

Every sector has its Big Bad Wolf. For marketing, it’s attribution—or at least it was. These days, attribution isn’t so scary. The wolf has been declawed, and today’s marketers are expected to be able to connect their efforts and spend to revenue. But while we may better understand marketing attribution, the technology, processes, and skill

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Tips to Increase Email Marketing Engagement I Marketo

b2b, Consumer, Email Marketing / Good To SEO

Email marketing is like an old friend. It’s been around for years. It doesn’t surprise you much anymore. You may even find it a little boring sometimes. But at the end of the day, you know you can depend on it. Even with the emergence of more exciting engagement tactics, email marketing has remained a

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No Data Deal Is Worth Compromising Your Customer Experience

b2b, Consumer, Digital Marketing / Good To SEO

Last Christmas, I bought a friend of mine a subscription to a science and culture magazine. She had discovered the magazine during downtime at work, so she was delighted when they started showing up at her door. The gift was a hit, despite the fact that I’d misspelled her name. But then other magazines offers

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How to Build Brand Loyalty on Your Landing Page

b2b, branding, Consumer / Good To SEO

Your landing page is your opportunity to make an impression on your target audience. If it connects on an emotional level and has a clear and transparent purpose, site visitors are more likely to identify with your brand. Building loyalty often takes a bit more time, but your landing page is a start to a

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Digital Transformation 2.0: Customer Experience Management

b2b, Consumer, Modern Marketing / Good To SEO

Customer experience management (CXM) is the next stage of the customer-centric business transformation. It is a grand orchestration of customer experiences (CX) involving everyone in the C-suite—CIOs, CMOs, chief digital officers, among other customer-facing functions. “CXM is the next category in the brand evolution,” said Augie Ray, vice president analyst at Gartner. “Whereas 20 years

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5 Essential Video Advertising Tips for Twitter in 2019

b2b, Consumer, Social media marketing / Good To SEO

When it comes to video ads, Twitter can stand on its own. With 321 million active users per month, the social platform is perfect for fast, relevant video content. Video tweets are six times more likely to earn retweets than image tweets, which are already several times more popular than text-only tweets. Don’t get anxious about reports of

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Why Big Data Means Big Responsibility for CMOs

b2b, Consumer, Digital Marketing / Good To SEO

The CMO’s position in the C-suite hierarchy has been elevated significantly over the past several years, thanks in large part to the rise of big data. With the right data at their fingertips, modern marketers can now target customers with surgical precision, as well as provide CEOs with evidence that their initiatives are working. And

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Build a Social Media Marketing Strategy

b2b, Consumer, marketing metrics / Good To SEO

Social media never changes. Well, maybe superficially. It’s hard to imagine today’s Insta kids coding HTML hearts into their Myspace pages and fielding messages from Tom. But one constant has plagued social media since its birth: the challenge of tracking marketing impact and ROI. Thankfully, as platforms have evolved, so have the tools we use

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4 Ways Everyone Can Champion Women in Tech

b2b, Consumer, Professional Development / Good To SEO

Women’s history month is always an opportunity to learn and grow—for every gender, not just women. It’s important to take time to reflect on how far we’ve come. When I started my first job nearly 20 years ago, I adhered to a dress code that required I wear a skirt and pantyhose to work every

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