Customer engagement

Boost Customer Engagement by Building Trust in Your Content

Content marketing, customer content, Customer engagement, customer lifecycle, Customer Marketing, SEO BLOG / Good To SEO

Have you searched for a new product or service lately? If so, you probably did what most people do when starting a new search — pulled out your smartphone and dug in. Does the product work as expected? Good. Now what about the company? Do they offer great customer support, handle technical issues fast, and […]

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How to improve your customer surveys [Infographic]

What to measure when conducting customer surveys The customer has to be at the heart of your strategy. That’s so elemental it hardly merits saying. But how do you accurately build up a picture of your customers desires, wants, and needs? Customer surveys offer a valuable way of connecting with your customers and understanding them better.