customer service

Walmart May Bring Customer Service Drones to Its Stores Soon, Retailer Files Patents

customer service, ENTBusinessNews, EnterpriseeCommerce, EnterpriseWebPro, in-store drones, retailer, WalMart, walmart patent /

Walmart has always been known to push boundaries. The company is continuing this innovative culture with its recent filing of patents for keeping track of inventory, a store drone and other technologies aimed at changing how customers shops. Walmart is no stranger to filing patents. The company has reportedly filed 1,400 patents since 2009, all […]

Walmart May Bring Customer Service Drones to Its Stores Soon, Retailer Files Patents Read More »

How to Effectively Manage Your Company’s Online Reviews

Customer Reviews, customer service, online reviews, Sales & Marketing, Social Media, Yelp /

If you’re a small business owner, online reviews can be a blessing or a curse. They’re great when you’ve got enough reviews—and if they’re positive. But things can change fast. Just one negative review can cost a business up to 30 customers. Managing all the reviews for your business can get cumbersome, too. There are

How to Effectively Manage Your Company’s Online Reviews Read More »

3 Ways to Use AI for Instant Brand Building

AI, Artificial Intelligence, brand building, chatbots, Company Culture, company growth, customer service, growth, machine learning, ML, salesbot, target audience /

Branding today is so much more than just a logo, a color scheme, or an advertising campaign. The concept has evolved and expanded like crazy over the past few decades and branding is now built on every single interaction between a customer and a business, both in-person and online. This puts businesses that are trying

3 Ways to Use AI for Instant Brand Building Read More »

5 Ways to Raise Your Prices Without Losing Customers

Amazon, Amazon Prime, customer service, everlane, Pricing & Merchandising, SEO BLOG /

Amazon made news in April when the e-commerce giant announced plans to raise the price of its annual Prime membership to $119, up from $99. A $20 annual increase works out to less than $2 a month, which certainly isn’t much, especially when you consider that it entitles members to free two-day shipping and streaming

5 Ways to Raise Your Prices Without Losing Customers Read More »

5 Building Blocks of a Superb Customer Experience

B2C, customer experience, customer service, leadership, Marketing, Marketing Best Practices, SEO BLOG /

From waiters to plastic surgeons, delivering a sensational customer experience should be a top priority – never an afterthought. As a business leader, the experience you provide to your customer has a profound ripple effect on your organization, growth, and success at large. Too many professionals focus intently on the operational and financial aspects of

5 Building Blocks of a Superb Customer Experience Read More »

5 Ways Marketing Teams Can Engage Website Visitors

Adaptive Delivery, branding, chatbots, customer service, Engagement, Marketing, SEO BLOG, Social media marketing, social media marketing tips, Tools & Tips /

5 Ways Marketing Teams Can Engage Website Visitors Your website is the launch pad for your business.  It is where customers go to learn about your values, your products, and what your brand stands for.  You want this first impression to make a lasting impact. But when it comes to marketing, information alone is not

5 Ways Marketing Teams Can Engage Website Visitors Read More »

How to Make Your Business Stand Out From the Competition and Win More Customers

customer service, Facebook, Google Keyword Planner, increasing customer loyalty, keyword research, Online Business, organic search, Search Engine Optimization, SEO BLOG /

Anyone who operates an online business can’t survive without a steady flow of traffic. Facebook’s algorithm change, which devastated organic reach, is the latest in a long history of reasons why many sites go from thriving to dying. Case in point: Render Media went from being the “second fastest-growing media company in America” in 2016

How to Make Your Business Stand Out From the Competition and Win More Customers Read More »

Take the Disruptor Challenge

challenge, corporate purpose, customer experience, customer loyalty, customer service, differentiate, disrupt, frontline, innovation, innovator, leadership, SEO BLOG /

The disruptor conversation is happening everywhere. Every business. Every industry. Every geo. In previous posts, I’ve talked about the importance of being a disruptor because the way I see it, you have two choices – you can disrupt or be disrupted. So, I decided to take this dialogue to the next level. Less talk, more

Take the Disruptor Challenge Read More »

10 Ways to Dazzle Your Customers With an Awesome In-Store Experience

brick and mortar stores, customer experience, customer service, retail, SEO BLOG, The Young Entrepreneur Council, YEC /

Making sure your customers have the best experience when they shop at your brick-and-mortar location will turn them into loyal consumers who return frequently and buy even more from your store. That’s why we asked 10 successful entrepreneurs from Young Entrepreneur Council (YEC) the following question: Q. Brick-and-mortar stores have advantages over their online counterparts.

10 Ways to Dazzle Your Customers With an Awesome In-Store Experience Read More »

The Psychology of Customer Service: Science-Backed Tips to Increase Customer Satisfaction

Customer Satisfaction, customer service, increase customer satisfaction, Lee Cockerell, Sam Walton, SEO BLOG, Shep Hyken /

By Marwan Jamal Taking care of customers has always been crucial to business success. In fact, stock experts have found that brand loyalty is the most reliable aspect in predicting a company’s performances in both short and long-term futures. A study by Michigan State University found that traders who built stock portfolios based on customer satisfaction

The Psychology of Customer Service: Science-Backed Tips to Increase Customer Satisfaction Read More »

?
WP Twitter Auto Publish Powered By : XYZScripts.com