Design & Development

How to Quickly Drop Seconds from a Site’s Load Time

We’ve addressed the importance of load times for search engine optimization, most recently at “SEO: Google to Make Mobile Speed a Ranking Factor,” from fellow contributor Jill Kocher. Certainly page speed is critical, especially for mobile search visitors. But beyond SEO, page speed is important for conversion rates and overall engagement. A Think with Google […]

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Enable HTTP/2 for Happier Customers, Better SEO

Enabling your company’s website to use HTTP/2 could result in better performance, happier customers, and improved rankings on search engines. All of that, in turn, could help your site generate more traffic, more conversions, and more profit. The HTTP/2 standard is a significant update of the Hypertext Transfer Protocol that has been used to connect

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Crisis Communications Checklist for Retail Businesses

Has your business committed a social media faux pas? An employee, perhaps, did something embarrassing, or maybe your entire industry is getting bad press. How your company communicates through a crisis may impact the entire organization, including profitability and viability. For an ecommerce or multichannel retail business, a crisis can be anything that negatively impacts

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How to Automate Customer Recognition

Recognizing valued customers can enhance their loyalty. But it can also be time-consuming for merchants. Many services, such as SendOutCards, can automate and streamline the process. Consumers who interact with ecommerce companies have many milestones. They spend their first $100. They purchase their 10th product. They spend the 1 millionth dollar with a store. Consumers

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Use Status Pages to Evaluate Cloud-based Vendors

Evaluating the performance of cloud-based vendors can be tricky. You can read reviews, but it’s sometimes difficult to find unbiased opinions. One little-known method of evaluating cloud platforms is to analyze their status pages. They provide a high-level overview of the platform’s operational status. Many status pages also include a history of incidents, including recent

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