E-Commerce

Report: Product discovery, not payments, the real m-commerce bottleneck

Conventional wisdom argues that despite mobile traffic growth, the main reason smartphone commerce lags the desktop is friction at the bottom of the funnel (i.e., payments). However, a new report from Qubit asserts the real problem is higher in the funnel with product discovery. The recommendations of the report are highly self-serving, but the larger

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10 Accounting Basics You Need to Know to Run a Successful E-commerce Business

Accounting is a painful necessity. It’s the boring side of the business. I don’t like dealing with it either. But, if you want your business to grow, you can’t avoid it. You could try tossing all your receipts into a shoebox and handing them to a stranger. But you’ll be handing them financial control. That

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How to Increase eCommerce Conversions During the 2018 Holiday Season

While it’s not quite the holiday shopping season just yet, it’s always a good time to start thinking about ways to attract shoppers to your online store. More important is what improvements you can make to begin capturing more conversions as holiday shopping traffic begins to increase. Every year consumers spend more time and money

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Using Email to Increase Repeat Purchases for your eCommerce Store

Getting prospects to convert to customers is one thing. But, how do you get customers to buy again and again after the first purchase? It’s more than just ‘nice to have’, consistent repeat purchases can be the difference between success and failure. This is where attentive, behavior based emails become important. At Kissmetrics, we have

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Swift shifts in marketing spend aren’t enough to stem the Amazonian tide

After decades of trying to fill their brands’ proverbial leaky buckets — continually flooding them with new customers won through acquisition dollars instead of plugging the holes with retention spend — marketers are finally turning the tide. According to a recent Gartner survey of CMOs, marketing leaders are now allocating two-thirds of their budgets toward customer

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The death of the mass market and why consumers couldn’t be happier

Think back to the late 1990s – Friends was the biggest TV show in America with between 15-20% of all households tuning in. Nothing comes close on a percentage basis now, not even Game of Thrones, one of the biggest hits in the past 10 years. Oprah, at her height, had 48 million viewers per week. Now,

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Increase Your Amazon Ranking & Sell More

Of late, selling on Amazon has ballooned into something quite lucrative for small e-commerce businesses and one-person shops. People visiting this online retail giant often have a single goal — to make a purchase. The search box, aka Amazon’s internal search engine, powers these purchases by providing the most relevant product suggestions. Amazon’s search engine algorithm

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