EcommerceTrends

Customers Rapidly Deserting Malls for Ecommerce, Says Former Toys ‘R’ Us CEO

Nordstrom is the class act of the department store segment and doing everything right says Former Toys ‘R’ Us CEO, Gerald Storch. Unfortunately, that is not enough according to Storch because customers are deserting malls for ecommerce. He predicts that only top-tier malls will survive and even those will have to adapt to attract millennials. […]

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We’re Building this People-Powered Ecosystem

Glossier is both a beauty company and a tech company that is succeeding by staying incredibly connected to their customers. Glossier founder and CEO Emily Weiss says that they are building a people-powered ecosystem where they are co-creating with their customers. Not only do they ask for feedback from their customers, but they communicate with

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After 30,000 Driverless Lyft Rides Consumers Rate it Almost Perfect

After 30,000 real-world driverless Lyft test rides in Las Vegas consumers have rated it an amazing 4.95 Out of 5, says Lyft’s Chief Strategy Officer Raj Kapoor. He says that in the last 12 months the system’s gotten smarter and the ride has gotten smoother. “It has measured reactions and acts like a really good

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Apple CEO Tim Cook Sees Services Growth as Their Future

Apple CEO Tim Cook released a letter yesterday saying that Apple is lowering their guidance for the fiscal 2019 first quarter, which ended on December 29. He attributes almost 100 percent of the revenue shortfall to their business in China: “While we anticipated some challenges in key emerging markets, we did not foresee the magnitude

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Even Just on the Medical Side, There’s Big Business in Pot

There’s a big business to be built even just on the medical side of legal marijuana says legendary technology investor Geoff Lewis. Lewis was an early investor in Tilray which recently had a hugely successful IPO of which he was pleasantly surprised. Lewis thinks the worldwide trend is toward recreational legalization of marijuana and that

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Walmart Planning Delivery Right Into Your Fridge

Walmart is looking at delivering groceries right into your fridge says Walmart Ecommerce President and CEO Mark Lore. And the step after that Lore says is delivery without even ordering, presumably using IoT technology to keep track of your refrigerator inventory. Mark Lore, President & CEO of Walmart U.S. E-Commerce and Founder and CEO of

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Starbucks Delivery via Uber Eats Goes National After Seeing Higher Average Sales

Based on a successful delivery trial in China via Alibaba and Uber Eats in Miami, Starbucks has announced that they are adding delivery nationwide. Starbucks COO Rosalind Brewer says they are still looking at the total cost of delivery very “carefully” but they are emboldened by the higher average sale with delivery orders. Rosalind Brewer,

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Read Your Customer’s Digital Body Language, Boost Sales!

It’s no secret that personalized marketing can solidify brand loyalty, improve customer experience, and boost profit margins. In fact, one recent study showed that persuasive personalization can have a positive impact on revenue by as much as 15 percent. However, personalization is a challenge in itself. Traditional marketing would make use of what the shopper

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This Country is Way Over-Stored Because of the Shift to Online

Consumers have now shifted up to 11 percent of their shopping online and this means that the US needs to get rid of 11 percent of their physical stores, according to former Macy’s CEO Terry Lundgren. He says that overall the consumer is healthy and spending but that doesn’t mean that physical stores shouldn’t close

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