Starbucks has dramatically increased the use of AI-powered customer insights to drive growth, says Starbucks CEO Kevin Johnson. During the most recent holiday season, Starbucks made data-driven decisions on a variety of items from the type of holiday cups they were offering to how they promoted gift cards, all designed to increase sales. Johnson credits […]
Ecommerce is a lot more than just Amazon, says UPS CEO David Abney at the Davos 2019 conference. Abney says that their focus is really on helping small and midsize businesses compete with the bigger players by enabling them to offer two-day shipping. UPS recently introduced a product called Ware2Go which matches businesses with warehouse
Ecommerce is a Lot More Than Just Amazon, Says UPS CEO Read More »
New Relic provides deep performance analytics for every part of a business software environment. It enables companies to easily view and analyze massive amounts of data, and gain actionable insights in real-time. Whether it’s for a popular mobile app, an online video game with millions of users, or a huge ecommerce platform, they all rely
When It’s Game Time for Retail New Relic is There, Says CEO Read More »
Nordstrom is the class act of the department store segment and doing everything right says Former Toys ‘R’ Us CEO, Gerald Storch. Unfortunately, that is not enough according to Storch because customers are deserting malls for ecommerce. He predicts that only top-tier malls will survive and even those will have to adapt to attract millennials.
Customers Rapidly Deserting Malls for Ecommerce, Says Former Toys ‘R’ Us CEO Read More »
Kroger and all retailers are fast becoming tech companies and thus have the difficult task of competing with companies like Facebook for top tech talent. According to Kroger CEO Rodney McMullen, one of their secrets to recruiting software engineers is the promise of more responsibility quicker than anywhere else. Rodney McMullen, Kroger Chairman and CEO,
How We Compete for Software Engineers with Facebook Read More »
Making the decision in 1998 to sell the main divisions of Au Bon Pain and focus all resources on the company’s lowly Panera brand became the most stressful year and a half ever for Panera founder and former CEO Ron Shaich. The lesson is to stand up against the pressure when you know your decision
Founder Ron Shaich Tells the Inside Story of Panera’s Amazing Success Read More »
Apple CEO Tim Cook released a letter yesterday saying that Apple is lowering their guidance for the fiscal 2019 first quarter, which ended on December 29. He attributes almost 100 percent of the revenue shortfall to their business in China: “While we anticipated some challenges in key emerging markets, we did not foresee the magnitude
Apple CEO Tim Cook Sees Services Growth as Their Future Read More »
Former CKE Restaurants CEO Andy Puzder says that brands that adjust to the new economy are going to be more successful. He says that Walmart and Target adjusted to the new economy and that’s why they are doing great. Similarly, the fast food chains that don’t adjust will not do as well as those that
Brands That Adjust to the New Economy Are Going to be More Successful Read More »
There’s a big business to be built even just on the medical side of legal marijuana says legendary technology investor Geoff Lewis. Lewis was an early investor in Tilray which recently had a hugely successful IPO of which he was pleasantly surprised. Lewis thinks the worldwide trend is toward recreational legalization of marijuana and that
Even Just on the Medical Side, There’s Big Business in Pot Read More »
Walmart is looking at delivering groceries right into your fridge says Walmart Ecommerce President and CEO Mark Lore. And the step after that Lore says is delivery without even ordering, presumably using IoT technology to keep track of your refrigerator inventory. Mark Lore, President & CEO of Walmart U.S. E-Commerce and Founder and CEO of
Walmart Planning Delivery Right Into Your Fridge Read More »
