With Congress passing a new $480 billion round of funding, including $310 billion for the Paycheck Protection Program (PPP) banks are about to get deluged with new submissions from small businesses in dire need of money to help them survive the economic shutdown caused by Covid-19 pandemic. And the crush of submissions during the first […]
Automation Key to Banks Keeping Up with PPP Submissions Read More »
In response to the ongoing crisis brought on by the Covid-19 pandemic, many technology vendors small and midsize businesses depend for growing their businesses in good times are providing them with additional support in what may be the toughest time ever. One of those vendors is Adobe, who recently announced a set of initiatives to
Empathy for Customers Now Leads to Loyalty in Post Corona Economy Read More »
The early days of applying for the the Paycheck Protection Program (PPP) proved tough. Millions of small businesses tried. They struggled to take advantage of the opportunity to get the funding they need. Small businesses need this funding to ride out the economic shutdown due to the coronavirus pandemic. But consider the good news too.
Don’t Wait to Submit Your Application for the Paycheck Protection Program Read More »
Video Collaboration Platform The Covid-19 pandemic forces the vast majority of America to shelter in place at home. So video conferencing platforms like Zoom, Skype and Webex enjoy exponential growth in those using their services. And recently my friend Jeff Brathwaite asked me to help him test out masheme.io. His employer George Washington University uses
Future of Learning, Working From Home is a Video Collaboration Platform Read More »
One of the key things Vistage’s Joe Galvin said during last week’s convo was that vendors who treat you well in challenging times are the ones you will turn to when things get better. And the ones who don’t will get left behind at the first opportunity to do so. I couldn’t agree more with
Analyst Relations to Improve Company Goes Beyond Listening to Usual Read More »
Last year I had a great conversation on what digital transformation means for small businesses with Joe Galvin, chief research officer for Vistage, a peer mentoring membership organization for CEOs, business owners and executives of small- to mid-size businesses with more than 22,000 members in 20 countries. Vistage recently published a report based on a
Business After The Coronavirus Pandemic Will Be Different – Here’s How Read More »
By now most of us have begin feeling the impact of the novel coronavirus pandemic – either directly or indirectly. Almost every sporting league is shut down. School systems and universities are closing as well, opting for online classes instead. And many of the conferences I was planning on attending over the next several months
Coronavirus Outbreak Response Shows Courage, Leadership, Creativity Read More »
What’s the status of women in tech? With International Women’s Day coming up this weekend, I had the real pleasure last week of moderating a panel on inclusion and diversity during the inaugural Ambient Experience Summit held in Atlanta and organized by Constellation Research. It was a great event and I was proud to be
Women In Tech Interview with Jenn VandeZande of SAP Read More »
One of the most interesting things I’ve read this year came from customer service and customer experience pioneer Frank Eliason. If you’ve heard that name before you probably know it for being one of the first customer service leaders to integrate social media in with traditional support processes during his time at Comcast. For example,
Proud to be an Amazonian Working in the Fulfillment Center Read More »
Last week at a House Judiciary antitrust subcommittee hearing on competition in the digital economy, Amazon pricing issues were again raised. You may have missed it because of that other hearing going on in Washington right now. During his testimony at the hearing, David Barnett, CEO of phone accessory maker PopSockets, accused Amazon of “bullying
Amazon pricing issues are revisited in this episode of Watching Amazon Read More »
