In the flurry of creating a business case for the latest and greatest tech, it’s easy to get swept along by the promise of a paradise where all your current problems are solved, and everything works in wonderful harmony. Anyone that’s been through a tech implementation will know that there are usually delays and additional […]
How to spot tech that is harming your productivity in 2019 Read More »
Another week brings another conference. This time around I headed to Boston. (Which is enemy territory for a Rams fan! But I digress.) There I attended Sugar Connection, hosted by SugarCRM. Sugar launched 15 years ago. But the last two years saw a serious transformation, including private equity firm Accel KKR making a strategic investment
SugarCRM: We’re Adding the Missing Dimension to CRM Systems – Time Read More »
You are a founder of a deep tech company in pharma and also the head of the Startup Ecosystem Accelerator. Tell me about it? Hi, Simon! Thank you for the opportunity to share the story. My journey as an entrepreneur was unplanned but when it started four years ago, I realized that building a startup
Back from another conference! This time it was Oracle’s big annual user conference OpenWorld in San Francisco. And baked into that conference is NetSuite’s (acquired by Oracle a few years ago) SuiteConnect event. There I caught up with a few small business friends including Melinda Emerson (aka Small Biz Lady), Laurie McCabe and Ramon Ray.
Giving Employees Same Technology as Customers is Key to Success Read More »
Interesting interview with Anna Brailsford – Code First: Girls, CEO What is your background briefly? I’ve been working in edtech for over ten years. My first introduction was actually through the family business. I studied English and History at Edinburgh and would return home to work during the holidays. Early exposure taught me a great
Education and technology can transform lives, Anna Brailsford, Code First: Girls, CEO Read More »
Last month I had the opportunity to check out Twilio’s annual user conference, Signal. Twilio, a platform that allows developers to build communications-enabled (voice, text, chat, email), shared a few stats that really caught my attention: Twilio sends 50 billion emails a month on behalf of their customers They send 200 million SMS messages a
Channels Converge to Improve Experiences Through Customer Journey Read More »
Now that Labor Day is in the rear view mirror, the Fall conference season has already swung into full speed. For example, this week was Freshwork’s Refresh Conference… in Las Vegas. While checking out the conference, I had the opportunity to spend some time with Freshworks’ CEO and founder Girish Mathrubootham. He discusses why he
Automation and Customer Experience: Don’t Do One in Favor of the Other Read More »
How different types of technologies can assist in making payments flow frictionless, Colum Lyons, PSD2, Sept 4th 1 min pitch for what you are doing now? ID-Pal enables businesses to verify the identity of their customers in a simple, secure and convenient manner. Using advanced mobile technologies, ID-Pal reduces the cost and risk associated with customer
I’ve known Jeremy Epstein for years going back to his days at Microsoft. But over the past couple of years he’s been one of the leading voices in the blockchain space, working with a variety of startups focused on bringing the technology to a host of industries. So I try to touch base with him
Blockchain Can Make CRM Decentralized and Disrupt Ownership of Data Read More »
Does the Universe Speak in Numbers? Graham Farmelo interview Great interview with Graham Farmelo, author of the Universe Speakers in Numbers, reviewed here. What is your background briefly? A PhD in theoretical physics, then lecturer in physics at the Open University, followed by executive roles at the Science Museum London, before finally pursusing my métier
Does the Universe Speak in Numbers? Graham Farmelo interview Read More »
