Interviews

Atlanta Hawks Grant Hill, Nzinga Hall: Inclusion, Diversity is good Business

If you’re a longtime sports fan like me, you’ve probably heard of Grant Hill.  He was the guy who threw “the pass” to Christian Laettner that led to him hitting “the shot” that beat Kentucky in the Eastern Regional Final in 1992 that put Duke into the Final Four, which they eventually ended up winning.

Atlanta Hawks Grant Hill, Nzinga Hall: Inclusion, Diversity is good Business Read More »

China Trade War Stories — An Amazon Seller Tells All

The trade war between The US and China is affecting Amazon sellers. It’s even gotten to the point where finding suppliers outside of China and manufacturing outside that country are being suggested as possible solutions by Jungle Scout, a small company dedicated to helping entrepreneurs run their Amazon businesses. Trade War Impact on Amazon Sellers

China Trade War Stories — An Amazon Seller Tells All Read More »

Why Being Transformational in Business Goes Beyond Disruptive Technology

There was a lot of big news in the CRM space this week.  Zoho announced a major upgrade to their CRM platform, as did Zendesk.  But the biggest news came by way of SAP’s $8 billion acquisition of survey and analytics platform Qualtrics.  And rightfully so, because that’s some serious money. It was obvious that

Why Being Transformational in Business Goes Beyond Disruptive Technology Read More »

Chris Connolly of Genesys: 75% of Consumers Prefer Human Customer Service

Genesys, a leader  in omnichannel customer experience and contact center solutions, recently published their Consumer Insights Survey including responses from one thousand US adults.  There are a bunch of interesting numbers coming out of the survey, including: 41% of respondents willing to pay up to 10% more for a better customer experience 94% of consumers

Chris Connolly of Genesys: 75% of Consumers Prefer Human Customer Service Read More »

Advertising on Amazon: What SMBs Can Gain From the Transition from Google

There are a growing number of signs pointing to a shakeup in how marketers are allocating their digital advertising budgets.  Now to be sure Google and Facebook are still the top destinations for those ad dollars. But more and more you’re hearing about big brands beginning to switch as much as 50-60% of their budgets

Advertising on Amazon: What SMBs Can Gain From the Transition from Google Read More »

WP Twitter Auto Publish Powered By : XYZScripts.com
Exit mobile version