IT Support

Benefits of BYOT – The Growing Trend in Small Businesses Startups

business growth, IT Support, Technology NEWS / Good To SEO

As the digital era flourishes, starting your own business becomes easier every day. Technology and entrepreneurship synergize to bring us new opportunities. As we leverage the benefits of technology, we create new efficiencies and maximize our productivity. What if we can take this a step further? Small business owners, take note, ‘Bring Your Own Technology’ […]

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How the Right IT Team Improve And Increases Your Productivity

Best Practices, business growth, IT Support, Managed Services, small business, Technology NEWS / Good To SEO

Business owners across different industries strive to adapt to their competitive environment by specializing and aligning their focus with their mission statement. Each business is well served by leveraging the latest technologies; and for a small business, this might be easier said than done. There are many pieces of the puzzle to managing your own

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The 5 Biggest Data Breaches in Year 2017

Business, Cloud, IT Support, security, Technology NEWS / Good To SEO

Equifax Perhaps the most notorious attack of the year targeted Equifax, one of the largest credit bureaus in the country. Hackers were able to steal data from a reported 145 million people, making it one of the largest hacks of all time. Sensitive information such as birth dates, social security numbers, home addresses and more

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What Is a Hardened Browser? Do You Really Need One?

Featured, IT Support, Technology NEWS / Good To SEO

Why worry about someone looking over your shoulder when you can worry about someone stealing information from your browser? Our Internet browsers are our windows to the world. We use them to check the weather, keep up on the news, bank, shop, and do all kinds of things. Unfortunately, from a security standpoint, a browser

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Cybersecurity for Jacksonville Businesses Just a Tech & Business Risk

IT Support, Technology NEWS / Good To SEO

Technology has done wonders for the advancement of business development. Today, we can practically do anything online from convenient portals such as our laptops, mobile phones, tablets, and desktops. Starting up and running a business is as simple as setting up a network and connecting with your employees digitally. Unfortunately bringing more aspects of our

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Reason of Slowing Down Your PC

How To, IT Support, laptops, Research, Technology NEWS, Windows / Good To SEO

What’s one of the first things you notice about a new computer? How fast it is, right? You may marvel at the pristine HD screen or laud the concert-venue worthy sound that pours out of the speakers, but what really matters? That your computer is fast.

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How Effective Is the Customer Satisfaction (CSAT) Metric?

customer experience, customer service, customer support, IT Support, ITSM, service desk, Support Desk / Good To SEO

Achieving and maintaining a high level of customer satisfaction is important for a business to gain and maintain a competitive advantage. Your customers’ perceptions of your company or brand affect your reputation and your revenue. Interactions with service desk agents have a direct impact on a number of issues—lifetime customer value, loyalty, profitability and more—and

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