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Seven innovators of the in-store customer experience – Econsultancy

customer experience, Disney, lush, Made.com, Virgin Holidays / Good To SEO

A couple of years ago I singled out Zara as an example of poor in-store customer experience. At the time, the retailer’s combination of confusing layout, limited changing rooms, and lack of staff often made shopping in-store less than enjoyable. Since then, however, Zara has made big strides to improve this, by integrating digital tech, […]

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The best social stories & campaigns from August 2018

Here are some great social stories from August 2018 – featuring Facebook, Movember, Greenpeace and more. Let’s get into it! Movember launch IGTV docu-series to raise prostate and testicular cancer awareness Affecting the lives of so many people, cancer is an illness that can sometime be hard to talk about. Charity and movement Movember Foundation