Management & Finance

Ecommerce Briefs: Walmart vs. Jet, FedEx and DHL Enhancements, Product Returns

In “Ecommerce Briefs,” an occasional series, I review news and developments that impact online merchants. In this installment, I’ll address Walmart’s effort to differentiate Jet.com, new ecommerce shipping options from FedEx and DHL, product returns, and vacancies at shopping malls. Jet.com Stumbles Jet.com announced a re-launch of its website and a modified business strategy with […]

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What Is Your ‘Queen Bee Role’?

Management & Finance / Good To SEO

There are many accounting tasks to complete for 2018 to prepare for tax deadlines. In this post, however, I’ll address how to improve your business’s financial performance for 2019. I’m a fan of Mike Michalowicz. He’s the founder of Profit First, a financial management methodology (and a book) that has changed how many ecommerce merchants

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Ecommerce Product Releases: December 17, 2018

Management & Finance / Good To SEO

Here is a list of product releases for mid-December from companies that offer services to online merchants. There are releases on shipping and returns, live video shopping, product authentication, event ticketing, customer support bots, and voice-based biometrics. Got an ecommerce product release? Email [email protected]. Ecommerce Product Releases Intel and JD.com partner to develop smart retail.

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13 Mobile Productivity Apps for 2018

Management & Finance / Good To SEO

Here are my favorite new mobile productivity apps for 2018. There are apps for content creation, video how-tos, multimedia notes, smart typing, and productive habits. Nearly all of these apps are free. Otter Voice Notes Otter Voice Notes Otter Voice Notes lets you create voice notes that combine audio, transcription, speaker identification, inline photos, and

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Building an Ecommerce Business, Part 8: Customer Service

Management & Finance / Good To SEO

Startups and seasoned merchants alike can run into hiccups with managing customer service. Is it better to do it in-house or to outsource? Should you hire someone from the start? This is episode eight in my series on building an ecommerce business from the ground up. The previous installments are: For this article, I spoke

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16 Inventory Sources for Fashion Retailers

Management & Finance / Good To SEO

Online supplier marketplaces are good sources of fashion and lifestyle inventory. Fashion Domino, a newer participant, is one of many options for retailers. A retailer’s success depends on wise inventory choices — products based on shoppers’ needs, including quality and price. It is always better to be short on inventory and notify a customer that

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Ecommerce Product Releases: December 2, 2018

Management & Finance / Good To SEO

Here is a list of new products and services for late-November from companies that cater to online merchants. There are releases on landing pages, shipping, payment options, social commerce, artificial intelligence, and machine learning. Got an ecommerce product release? Email [email protected]. Ecommerce Product Releases Mailchimp partners with Square for shoppable landing pages. Mailchimp announced a

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November 2018 Top 10: Our Most Popular Posts

Management & Finance / Good To SEO

What follows are the most popular articles that we published in November 2018, recognizing that articles published earlier in the month are more likely to make the list than later ones. 5 Ecommerce Marketing Trends to Watch in 2019 The way you market your ecommerce business today may not work tomorrow. This is true for

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Sales Report: 2018 Thanksgiving, Black Friday, Cyber Monday

Management & Finance / Good To SEO

Consumers embraced 2018 online holiday shopping with gusto starting on Thanksgiving Day and culminating on Cyber Monday, which became the highest U.S. ecommerce sales day in history with $7.9 billion in revenue. Thanksgiving Day, Black Friday, and Cyber Monday all exhibited healthy year-over-year sales growth. The most popular products were televisions, computers and other electronics,

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Building an Ecommerce Business, Part 7: Shipping and Fulfillment

Management & Finance / Good To SEO

A merchant who sells physical products has to figure out how to efficiently get those items into the hands of customers. It can become complicated as the business scales and receives international orders. This is episode seven in my series on building an ecommerce business from the ground up. The previous installments are: For this

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