Management

Worried About Job Hopping? 6 Ways to Keep Your Valued Employees from Jumping Ship

Management /

Employees are job-hopping to a degree not seen since before the 2008 recession. Millennials are especially prone to switching jobs: In the first quarter of last year, The Wall Street Journal reports, twice as many workers under 35 changed jobs as those aged 35 to 54. The industries most affected are those already suffering from […]

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11 Business Documents You Should Always Have in Printed Form

Management /

Thanks to modern technology, plenty of offices are now almost completely paperless. Important documents are created, signed and sent exclusively online, and stored for easy access by all parties. While it’s convenient to have all your business paperwork in digital form, you might not want to get rid of your printer just yet. We asked a panel of experts from Young Entrepreneur Council the following: “Plenty

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Why Small Business Should Support Their Employees (and How to Do It)

Management, Small Business Advice, Small Business Operations /

As a small business owner, you might think your most important investment is in your equipment, or in the R&D for your latest product, but in most companies, your employees are your most important assets. Your workers will be the ones communicating with clients, adhering to your brand values, and ultimately helping the company grow

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Brand Management – How to Integrate Brand and Culture (and Why You Should): ‘Fusion’ Author Denise Lee Yohn on Marketing Smarts [Podcast] : Marketing Podcast

30 minutes or less, 60 minutes or less, Brand Management, branding, intermediate, Management /

Marketers have long known the importance of brand, and we’ve developed an appreciation for how company culture impacts things like customer experience and productivity. What brand leadership expert and author Denise Lee Yohn does in her latest book is to bring those two concepts together and use examples to illustrate how the combo can supercharge your success.

Brand Management – How to Integrate Brand and Culture (and Why You Should): ‘Fusion’ Author Denise Lee Yohn on Marketing Smarts [Podcast] : Marketing Podcast Read More »

Apply These 8 Secret Techniques to Turn Your Website Testimonials into Conversion Generators

Management /

No one’s doubting the power of a good customer testimonial. They’re among the most trusted forms of advertising your business can offer; they cost nothing on your part; and customers who write them for you are all the more likely to remain loyal to your business for having done so. Of course, what makes testimonials

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Apple’s Guide for Creating a Customer Experience to Beat the Competition (INFOGRAPHIC)

Management /

Customer experience is the key to business success today. A new infographic by Hospitality Management Degrees looks at how Apple Stores are outperforming the competition by giving the customers the five diamond treatment. According to the infographic, Apple customer loyalty rate has reached 90% in 2018. Apple was able to achieve this rate by making

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23% of Employees Decide Where to Work Based on the Office Environment, Survey Finds

Management /

In today’s business environment, the workplace can be anywhere. But when employees are working in an office, how the office is designed carries a lot of weight. A new report by Continental Office reveals 23% of the workforce say the physical environment affects their decision to stay with or leave an organization. Office Design Can

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