marketing personas

Elevate the buyer persona and embrace the radical buyer

Use your customer data to find and target your most valuable customers As every savvy marketer knows, using buyer personas is a time-honored technique that helps ensure messaging stays focused on the customer — nearly 60% of B2B marketers currently use them. The problem is that the results are mixed. Only a little more than a third of […]

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How ethnography can help improve UX

Short ethnography studies can help to create personas and improve your website user experience and usability Anyone who reads my Smart Insights blog posts will probably know by now that I try to achieve two things: Show marketers that research isn’t too difficult, time-consuming or expensive (ok that’s actually three things there) Show marketers the

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Dave Chaffey on how to use personas for Digital Marketing

Dave Chaffey talks with Grant LeBoff about how to correctly use Marketing Personas Personas are a term that you often hear marketers discussing, but don’t always completely understand. In this video, Dave Chaffey, our CEO and  author of Digital Marketing, explains to Grant Leboff what personas are and how they can be useful when they have

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Persuasion Marketing: How to Create Personas to Better Engage Your Audience

Improve audience understanding for more persuasive marketing campaigns in four steps Gone are the days of randomly placing keywords and ranking for any term we liked. Today’s savvy marketer recognizes that in order to succeed in the Google search results, and more widely online, we need to forget old-school techniques of trying to appeal to

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Six Steps to a Successful Lead Management Strategy

3. Create buyer personas for leads   Demographics tell only part of the story. Look beyond the flat statistics and build a better understanding of your prospects – and your own value proposition – by designing buyer personas and mapping existing leads to them. The persona is a detailed sketch of the characteristics, triggers, motivations,

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GET SH*T DONE: Building Buyer Personas in 3 Steps

To paraphrase Ferris Bueller, modern marketing moves pretty fast; if you don’t stop and learn what’s new, you could miss out. But who has the time? If there are two universal truths to marketing, they are that we never have enough hours or resources, and that our to-do lists are a mile long. Keeping up

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