When Technology Goes Too Far: How Not to Treat Your Customers

How hard should it be to order pizza? “Not very,” you’re thinking. After all, you’ve probably done it a thousand times. But sometimes, it can be harder than you expect. Consider the experience a friend of mine had last week. My friend is a musician and was in the middle of a recording session that […]

When Technology Goes Too Far: How Not to Treat Your Customers Read More »