It’s Time to Insource Customer Service. Here’s Why.

brand ambassador, customer experience, customer service, Insourcing, outsourced customer service, outsourced services, SEO BLOG, social media service /

Photo-Mix / Pixabay As companies cut costs and cling to the bottom line, some of the most significant collateral damage has been to the customer service organization. Connection with customers has been sacrificed for quick and impersonal exchanges with outsourced agents. If considering only financials, outsourcing often emerges at the top choice for cost-effectiveness – […]

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