November 2017 Restaurant Performance Index The monthly index for November trended higher at 101.1 compared to October, which was at 100.9. The 0.2 jump is the same amount of increase the index reported in September when it was 100.7. The upward trend is indicating the first half of 2018 will be positive for restaurant operators […]
Restaurant Owners Expect Higher Sales in First Half of 2018 Read More »
BlueCart recently introduced a report spotting purchasing trends in the hospitality industry. The 2017 Hospitality Report is designed to help restaurants, hotels and suppliers gain a competitive advantage by revealing the food and drink that’s most in demand. It’s the first time BlueCart has issued such a report, but small businesses in this market will
The BlueCart Report Keeps Restaurants and Hotels on Top of Consumer Trends Read More »
One fraudulent online order can cost a small retailer nearly three times as much as the cost of the transaction. That’s what Stripe found in its December 2017 Online Fraud Trends and Behavior report (PDF). Online Fraud Trends Report The online payment processor recently released the report and gave Small Business Trends a unique perspective
Small Online Stores Will Spend $2.62 for Every $1 of a Fraudulent Transaction Read More »
The introduction of Amazon Lockers in 2011 was designed to address several pain points the company was facing when delivering packages to its customers. Six years on, the lockers are in more than 2,000 locations and over 50 cities in the US. And hosting the lockers has become a great opportunity for small businesses to
What is Amazon Locker and How Can it Benefit Your Business? Read More »
The year 2017 is almost over. Are you still carrying unsold merchandise in your store? As the post-holiday frenzy dies down, January is a slow month for most retail stores. On top of the holiday bill hangover consumers are experiencing, bad weather or resolutions to stop spending money will often keep shoppers away. But if
10 Creative Ways You Can Improve Your Next Clearance Sale Read More »
The largest year-over-year holiday sales increase since 2011 was just recorded by the Mastercard SpendingPulse report. The 4.9 percent increase comes at a time when terms such as “Retail Apocalypse” are in the headlines forecasting the demise of retailers. 2017 Retail Holiday Sales Results According to Mastercard, customer confidence is one of the biggest drivers.
Mastercard Says Retail Sales Grew 4.9% During Record Holiday Season Read More »
Chargeback’s new SaaS product will get rid of the manual process of managing credit card disputes internally. For small businesses dealing with chargebacks from credit card companies, it means automating a labor-intensive process and saving valuable time. Introducing the Chargeback App The technology used by the Chargeback app takes existing operations and makes them more effective and
Chargeback App Handles Online Retail Credit Card Disputes for Small Businesses Read More »
That Amazon (NASDAQ:AMZN) makes a lot of money is no secret. With a market value of $427 billion, the company is head and shoulders above all traditional retailers. Amazon is an Amazing Place for Small Businesses What’s perhaps more remarkable about Amazon is that its ecommerce domination is expected to grow in future. From a
The Secrets to Amazon Success (INFOGRAPHIC) Read More »
Independent retailers who read the news on a regular basis can’t be faulted for feeling a bit frightened about the future. A quick glance at any retail industry website or newsletter full of headlines about “omnichannel” experiences, virtual reality, mobile apps and other technological advancements changing the face of retail, is enough to keep any
The Secret Behind Great Customer Service: One Thing You Must Do Read More »
“The customer is always right” is a popular edict among business owners. But how many entrepreneurs actually live by that rule 100 percent of the time? Justin Finkelman, founder of customizable clothing company Fitness Wear understands the importance of this saying more than most. And living by it has allowed the company to provide a
Why Justin Finkelman Believes the Customer is Always Right Read More »
