When Pinterest announced Shop the Look Pins in 2017, it was only available to large brands. The company just announced the feature is now open to small businesses and influencers with a business account. The decision for wider availability of Shop the Look Pins was based in part on the way users discover a new […]
An analysis of online order data conducted by James and James eCommerce Fulfilment reveals that online retail sales in November will overtake December this year, while Christmas Day will grow as an important shopping day. 2018 Holidays Sales Forecast The newly released infographic reveals that this year’s Christmas day will be one of the biggest
November Online Sales Will Eclipse December Totals This Year, Report Says Read More »
The Womply CRM has been launched as the first customer relationship management (CRM) solution designed specifically for American small businesses. Womply says it designed its CRM to solve the customer-facing challenges of small businesses without the complexities of traditional CRM solutions used by large enterprises. According to Womply Founder Toby Scammell, this means working out of
The customer IQ of your business is an indicator of whether you know what to deliver and to whom across your customer base. The more you know about your customers, the greater your chances of delivering on what they want. A new report (PDF) by Clutch titled, “What is Your Customer IQ? Understanding and Increasing
What is Customer IQ and How Can it Help Your Business? Read More »
When it comes to consumers who shop online, the ability to return the items they buy for free is hugely important. Free Shipping Is Better Than Fast According to the 2018 annual eCommerce survey by Dotcom Distribution, more than 90% of the respondents placed a high value on free returns when they make an online
Free is Better Than Fast for Ecommerce Consumers Read More »
Since it started as an online bookseller in 1994, Amazon has challenged and basically rewritten the rules of retail. Worth at least $356 billion today, Amazon is the leading e-retailer in the United States with close to $178 billion in 2017 net sales. When it comes to Amazon Prime, the company has more than 100
How To Create An In-Store Experience That Beats Out Amazon Read More »
In 2017, we read a lot about big retail chains closing stores. But for small retailers, it may be a different story. A whopping 98% of all retail locations are small businesses, according to the National Retail Federation. If your store is thriving, could now be the time to expand into a second location? Knowing
Is It Time To Open a Second Retail Location? Read this article to learn more Read More »
Labor Day is just around the corner and for restaurant owners, the question of staying open for the holiday is a weighty one. For Labor Day 2017, restaurants in San Antonio had the highest open rates at 96%, with Phoenix delivering the highest close rate at 53%. According to Square seller data from Labor Day
96% of San Antonio Restaurants Open on Labor Day — Just 53% in Phoenix Read More »
Malls are undergoing a transformation, as I noted on Small Business Trends last year—and that transformation is accelerating. As the way consumers shop changes, malls are losing the big department stores that were their traditional anchor tenants. While that’s bad news for mall owners, it can be good news for small business owners (and you
5 Ways Your Small Business Can Take Advantage of the Shifting Retail Mall Market Read More »
Why is curb appeal important for your store? An enormous 95% of customers say that the external appearance of a store is one of the main influences on their decision on where to shop. Small Business Curb Appeal Ideas But how exactly do you improve the appearance of your store, to make it welcoming and appealing to
