Sales

What Is Live Stream Shopping?

“Attention shoppers: there’s a sale happening right now — on your phone.” Live stream shopping (or simply live shopping) has taken over the e-commerce airwaves in China, fusing established shopping models like the Home Shopping Network or QVC with live video, content marketing, influencer marketing and entertainment value. In other words: entertainmerce. According to Kleiner Perkins’

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Embracing CRM As Your Small Business Technology Hub

The conversation around CRM (customer relationship management) is always shifting. Over the past several years, we’ve seen cycles of increased focus on enterprise CRM technology and strategy and periods where the conversation has largely centered on the ways in which small and midsized businesses (SMBs) can utilize these tools to compete with larger corporations. At

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When Does It Make Sense to Hire Sales Reps for Your Business?

Many people think that the fastest way to grow a profitable business is to bring in sales reps early in the process to start closing deals and getting customers. For this reason, a lot of startups jump the gun on building a sales team, which can be a costly mistake. I know, because I’ve made

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15 Proven Ways to Improve Your Business Negotiation Skills

Entrepreneurs are constantly making deals, so learning how to negotiate becomes an essential skill to master. But when you’re at the bargaining table, it sometimes can be difficult to strike the right balance and arrive at a healthy compromise with a client or partner. To learn how to become a successful negotiator, we asked a

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Selling to Enterprise Clients

Sales is not a dirty word. At her WordCamp Atlanta 2018 talk, “Selling to Enterprise Clients,” Director of Business Development at WebDevStudios, Jodie Riccelli, made this statement, but it’s also a common expression used by sales professionals to encourage others to not be intimidated by the traits required to be successful in the industry, no

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How a Brand Persona Plays Into Effective ROI

What Is Branding? As the American Marketing Association defines it: “A brand is a name, term, design, symbol or any other feature that identifies one seller’s good or service as distinct from those of other sellers.” Water is a simple product, yet these brands have all managed to differentiate themselves from each other: Why would

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