Cloud adoption is just in the very early days says Salesforce co-CEO Keith Block. He says that over the last few years we’ve been in a perfect storm of cloud and mobile and data science and artificial intelligence coming together that have given companies the opportunity to reinvent themselves and reinvent their business models. Block […]
Incredible Wave, Global Phenomenon of Digital Transformation Read More »
Salesforce is booming and the reason is that virtually every company in the world is going through a huge digital transformation, according to Salesforce co-CEO Marc Benioff. “The reason why is every company that we’re dealing with is going through a huge digital transformation and every digital transformation begins and ends with the customer,” says
Who’s Not Going Through a Customer Transformation? Read More »
It comes as no surprise that nearly three-quarters of small and midsize businesses (SMB) will invest in software and apps over the next year, according to this June 2018 Vistage survey. But would you have guessed that — along with CRM — artificial intelligence (AI) tops the list of technologies that SMBs are planning to invest
What SMBs Must Know to Join the AI Revolution Read More »
Y’vonne Ormond is CEO and Founder of 5P Consulting, a business transformation consulting firm that aims to improve business productivity through process and technology. 5P Consulting currently uses Salesforce Essentials as its CRM solution. We sat down with Y’vonne to hear her inspiring story of building a small business, learn what advice she has for other entrepreneurs, and
CEO Insights: 5 Entrepreneurial Tips for Newbies Read More »
In 2010, Freshworks started as Freshdesk with a dream to make a dent in the world of customer support. The company has grown exponentially since then, moving well beyond customer service offering products that compete directly with Salesforce and others… By necessity, from their humble beginnings in Chennai, India eight years ago, Freshworks brought an
What We Really Have is a Business Model Disruption Read More »
Sylvie Mwila-Jonath blazed an unconventional trail to her current position as Head of IT for Torani. Born and raised in the Congo — a place where women have traditionally been expected to marry, stay at home, and raise a family — Sylvie initially dreamed of becoming a doctor. Unfortunately, after a year and a half in medical
How the Ability to Overcome Challenges Shaped One Woman’s Career Read More »
Representation matters. That’s more than just a hypothesis; it’s the value proposition on which Karen Okonkwo and Joshua Kissi based their new business. Karen and Joshua met through a friend, connecting easily as entrepreneurs and first-generation African immigrants. At the time, Karen ran a blog — among other things — and often lamented about how stock
TONL Offers Diverse Stock Photos to Promote Inclusion Read More »
Scott Wilson is the Founder and CEO of thatsoftwareguy.com, an independent ecommerce software company that uses Salesforce Essentials, Salesforce’s CRM built for small business. A lot of things in life “just happen.” Some call it a coincidence. To me, it’s meant to be. My journey as an entrepreneur — along with my journey discovering Salesforce — were
This Solopreneur CRM Powers Scott Wilson’s Business to Success Read More »
At the recent Salesforce Dreamforce conference, Salesforce announced Einstein Plus, a visually improved no-code version of their artificial intelligence platform. Prior to announcing this new product release, Ketan Karhanis, SVP & GM of Salesforce Analytics discussed why AI insights are potentially transformative to businesses who have the guts to trust them. Ketan Karhanis, SVP &
You Need Smart Analytics that Drive Better Actions Read More »
The Salesforce AppExchange is where companies can find third-party applications that run on and integrate with the Salesforce platform. David Schmaier, CEO and Founder of Vlocity, a Forbes Cloud 100 Company, says that Vlocity is the fastest company ever built on the Salesforce AppExchange and the Salesforce platform. Companies leverage Vlocity Industry Cloud apps to extend the power of
Vlocity Thriving on the Salesforce AppExchange Focusing on Industry Verticals Read More »
