Scott Wilson is the Founder and CEO of thatsoftwareguy.com, an independent ecommerce software company that uses Salesforce Essentials, Salesforce’s CRM built for small business. A lot of things in life “just happen.” Some call it a coincidence. To me, it’s meant to be. My journey as an entrepreneur — along with my journey discovering Salesforce — were […]
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With the new Skype call recording feature, businesses can now archive their webinars, employee interviews, team meetings and more. The company says users can now capture, save and share conversations and events on a cloud-based solution with the latest version of Skype. A cloud-based infrastructure will allow users to record and save the content without
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When Microsoft decided to redesign Skype, giving the tried and true platform a facelift in 2017, the company was bombarded with negative comments from users and critics alike. A little over a year later, Skype says it is bringing simplicity and familiarity back with yet another update to the user experience. The voices of the
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Some of the world’s most successful businesses are part of a cooperative. There are many benefits of being part of a retail cooperative, in which a number of smaller sellers unite in one location and the co-op is generally owned and controlled by one or more of its members. One key advantage is that retailers
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Your business probably uses a ton of technology to run your daily operations, from laptops and computers to software programs and accessories. But is all of that tech making you more productive or just confusing your team? Managing all of that tech effectively takes a lot of planning and support. If you have a small
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Leverage the Power of These Social Media Monitoring Tools If you want to make the most of your social media strategy, you need to choose the tools that most closely align with your particular goals and functions. There are plenty of monitoring tools out there that you can use to save time and gain valuable
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Online lending continues to make a big impact on small business growth. A recent study conducted by NDP Analytics found that every $1 borrowed by small businesses produces $3.79 of gross output in local communities. It sums up to nearly $40 billion in economic growth across the United States, generating close to 400,000 new jobs
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No matter how great your business strategies are, they’re going to need constant adjustments in order to stay relevant. Whether it’s your marketing methods or growth plan, there’s a good chance that your business could use a bit of a refresh. Here are some tips from members of the online small business community to help
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Communicating with customers is a key part of any marketing strategy. But it’s not just about marketing to new customers. Your strategy should also focus on retaining current customers and turning them into enthusiastic brand advocates. Here are some expert tips from members of the online small business community to help you shape your strategy.
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Virtual receptionist. You might’ve heard the term before, and it’s not immediately clear what exactly they are or what purpose they serve. Are they robots? Do they sit in the corner of your office, beeping like the Jetsons’ robot maid? (No.) If you don’t know what a virtual receptionist is, why would you hire their
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