Small Business Operations

10 Technologies Small Business Owners SHOULD Consider Using Today

A recent Gartner survey listed the technologies that small businesses were using or planned on implementing in the next two years. Small Business Trends spoke with Tirena Dingeldein, Senior Analyst and Content Manager at Capterra, about the 10 tools every small businesses should consider using today. Small Business Technologies to Consider Data Security This is still the

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82% of Consumers Expect Immediate Response on Sales or Marketing Questions

Digital technology has empowered consumers to demand more from the companies they do businesses with. And more than ever, this is being manifested in real-time availability. The New Expectation? Real-Time Response to Customers According to a new research published on HubSpot, 82% of consumers look for an immediate response from brands on marketing or sales

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What is the Future of Mobile Payments? Read This (INFOGRAPHIC)

The infographic by SpotOn, titled “7 Trends for the Future of Payment Processing” looks at how customers will be paying as mobile becomes increasingly more ubiquitous. With the available technology today, every interaction a business carries out with its customers generates data. SpotOn has created an integrated payment processing and customer engagement platform the company

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Your Employees Could Save 33 Minutes and 36 Seconds Per Week with Visual Communication

New research has revealed employees can save 33 minutes and 36 seconds over a 40 hour week by simply using visual communications. The study — The Value of Visuals: A Business Case for Visual Communications in the Workplace (PDF) — from TechSmith, a company specializing in video production tools for business, points out just how much

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Amazon WorkDocs Introduces Multi-User Collaboration with Benefits for Small Business Teams

Amazon Web Services (AWS) just announced a new collaborative editing feature for Amazon WorkDocs with big implications for small business teams. The new capability is made possible as a result of a partnership with Hancom, a company which provides office productivity software. Because of this partnership, WorkDocs users will now be able to edit Microsoft

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Boxstorm Forever Free Offers Online an Inventory Management System for Small Businesses

Small businesses will now be able to automate their inventory management for free with Boxstorm Forever Free. According to inventory software company Fishbowl, which created Boxstorm, this will be the first free online, unrestricted inventory management solution with QuickBooks Online integration for small to medium sized businesses. The company said this will eliminate the manual processes

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Restaurant POS Lightspeed Announces iOS Integrations

Lightspeed has announced it is integrating Intuit QuickBooks Online and Planday so retailers and restaurateurs can efficiently manage their finances and workforce within the iOS ecosystem. Lightspeed iOS Integration Intuit is going to bring its payroll solution, while Planday will provide a workforce management platform. Together with Lightspeed’s cloud-based point-of-sale systems, the collaboration will give

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Avoid Lavatory Flush Buttons and Self Check-In Surfaces on Your Next Business Trip

Business travel has increased, with an estimated 1.3 million business trips occurring each day in the U.S. An equally staggering number of small business owners fly the friendly skies for business purposes each year, including flying to meet a client, attend a conference or just to explore new markets for expansion. While business travel may

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Want an Easy Fix for Expense Reimbursement Fraud? Read This

Expense reimbursement fraud can be very expensive to small businesses. A recent study by Chrome River Technologies reports there’s potential for it to cost American companies up to $1.9 billion every year in total. That’s approximately $35,000 per business.  Small Business Trends spoke with Anne Becknell, senior vice president of customer success at Chrome River Technologies about

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