I just returned from the fourth annual QuickBooks Connect (QB Connect), an annual conference hosted by Intuit’s QuickBooks in California’s Silicon Valley. The event was the perfect combination of information and inspiration for small business owners and the accountants who help them. The conference was kicked off by Intuit (NASDAQ:INTU) CEO Brad Smith, who reminded the […]
Intuit Introduces Innovations at QuickBooks Connect Read More »
Travel is usually more hectic as you approach Christmas. According to a report by Concur Technologies (Nasdaq: CNQR), a SaaS company providing travel and expense management services to businesses, waiting until the last-minute to book your business flight could be a very costly move. Last-Minute Travel Costs for Small Businesses Concur conducted a study that looked
Last Minute Business Flights Could Cost You on Average 44% More Read More »
Creating great experiences for customers should be a top goal for every business. If you can offer an amazing experience, you can create repeat customers, increase sales and more effectively market your business in a number of different ways. Here are some tips from members of the online small business community for creating great customer
10 Tips for Improving Customer Experience and Growing Your Business Read More »
Google Docs went down for a significant number of users Wednesday. The outage lasted for just about an hour and didn’t impact any other tools within Google Drive or G Suite. But because Google Docs is such a major tool for a lot of businesses and professionals, the outage had a major impact. Google (NASDAQ:GOOGL)
Google Docs Outage Highlights Need for Backup of Online Business Services Read More »
About Small Business Trends Founded in 2003, Small Business Trends is an award-winning online publication for small business owners, entrepreneurs and the people who interact with them. It is one of the most popular independent small business publications on the web. Together with hundreds of expert contributors, Small Business Trends brings you the
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Xero (NZE:XRO) just announced the general availability of Xero HQ apps in the Americas. The release of the new apps corresponds with a growth of 43 percent in Xero’s business domestically. Ten apps have been launched in collaboration with the company’s partners to improve the Xero online accounting software for small businesses. The 10 apps
Xero HQ Apps Now Available to Small Business Accounting Companies in US Read More »
Late payments can lead to more than just delayed revenue for small businesses. They can lead to a loss in productivity as well. A recent survey from WePay and Survata found that 59 percent of small businesses have to follow up with customers on late payments an average of two times. For small businesses, this
59% of Small Businesses Need Two Calls to Track a Late Payment Read More »
When customers call, they want to be heard — not by a machine, but a real human being. That’s the key insight from a new survey by Washington-based research firm Clutch. The survey reveals the ability to speak with a human representative is the most important characteristic of any phone call for customers. 2017 Answering
Ability to Speak With a Human Representative is Important to Customers, Survey Says Read More »
Take your use of Gmail for business beyond sending, receiving and attaching a document. The below infographic by GetVoip has some tips and tricks to use Gmail more efficiently with tools you might not know about. For small business owners without the staff to check and respond to all of the emails they receive, each
Don’t Waste Time! These 16 Gmail Hacks Will Make Your Small Business Hum (INFOGRAPHIC) Read More »
Good security is just as important to a small business as solid marketing and a great product. The Electronic Security Association (ESA) recently hosted a roundtable of four American small business security experts. They discussed how small businesses’ should identify their security needs. Following are a few highlights that can help you get started. Small
Small Business Security Experts Discuss Importance of Identifying Needs First Read More »
