If you’ve got to squeeze in a last-minute flight for your small business, you’ll want to avoid the week before Thanksgiving. In new research from Concur, the busiest days for business travel this year will be Wednesday, November 15, and Thursday, November 16. On these days specifically, you can expect long lines at the airports […]
Week Before Thanksgiving a Travel Nightmare for Business Flights Read More »
Amazon (NASDAQ:AMZN) Business has launched Business Prime Shipping, allowing its business customers to benefit from unlimited fast and free shipping on tens of millions of items. Introducing Amazon Business Prime Shipping Amazon Business Prime Shipping is a paid annual membership program, which enables registered multi-user business customers to take advantage of unlimited fast and free
Amazon Business Prime Shipping Changes the Game for Small Business Procurement Read More »
Do you carry business liability insurance? Why or why or not? It’s true your business may still be quite small. And maybe you’re not even clear on precisely what business liability insurance is — and what it covers. So What is Business Liability Insurance? Well, basically it’s insurance that protects you and your employees from
POLL — Do You Have Business Liability Insurance? Read More »
A new Slack screen sharing feature is going to expand the platform’s collaboration capabilities by letting small business teams, freelancers and clients work together as if they were in the same room. Slack just announced users can now invite their colleagues to write, code, design and simply work together from a shared screen to contribute. The
Slack Literally Lets You Share Control of Your Screen for Team Collaborations Read More »
When it comes to the brand names that small businesses trust most, Amazon, Stripe and Google top the list. Alignable Q3 2017 Trust Index That’s the finding of the third quarter SMB Trust Index (PDF) report by Alignable. The company surveyed 42,000 small businesses to gauge their level of trust in other brands that aid
Amazon, Stripe, Google Top List of Brands Small Businesses Trust the Most, Index Says Read More »
We live in an age of continual disruption. One wave follows another. And with the good comes the challenges. Speaking at the NextCon17 conference in Scottsdale, Arizona Oct. 23 – 25, 2017, Brian Solis, a principal analyst studying disruptive technology and its impact on business at Altimeter Group, explained why all this disruption has given
Brian Solis Discusses the Evolution of Customer Experience at NextCon17 Read More »
Tech tools can help you create great customer experiences. And a new platform from Nextiva, NextOS, aims to help businesses do just that. NextOS is an all encompassing operating system for businesses. It includes a CRM system, chat function, survey platform, improved analytics and more. And it’s all accessible from one central dashboard, so businesses
Nextiva CEO Thomas Gorny introduces the new NextOS. Read More »
The price to send a letter may be going up a penny early next year — making it a full 50 cents for a stamp. USPS Announced New Prices For 2018 The US Postal Service proposes that increase and a nickel across-the-board hike on Priority Mail Flat Rate packages, too. If the changes are approved
Anytime we’re dealing with people, life is going to be messy. This truth is clear to anyone who has worked in customer service. People can be downright nasty sometimes. But most of us have also experienced terrible customer service reps who have made us never want to return to a particular business again. Fiascos such
4 Areas You Need to Assess to Improve Customer Relationships Read More »
If you are working, there is a good chance you are part of the up to 56 million meetings taking place today. And as the new infographic from Cincinnati Bell Inc. (CBTS) indicates, you also might be part of the 76 percent that thinks they are unnecessary meetings. This brings us to the title of
There May Be 56 Million Business Meetings in America Today (INFOGRAPHIC) Read More »
