sms

AT&T, Sprint, T-Mobile and Verizon Join Forces to Take Messaging to the Next Level

AT&T, CCMI, David Christopher, John Legere, Michel Combs, MobileDevPro, MobileMarketingPro, MobilityRevolutionUpdate, RCS, Ronan Dunne, SmallBusinessNews, sms, Sprint, T-Mobile, Verizon, WebProBusiness /

iPhone users have long-enjoyed iMessage, an iOS-only alternative to SMS that has far more features than basic messaging. WhatsApp offers a similar approach, adding features and abilities in a cross-platform app. Today the four major wireless carriers announced the Cross-Carrier Messaging Initiative (CCMI), aimed at delivering iMessage or WhatsApp-like messaging to customers and businesses alike. […]

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4 ways to leverage SMS in your customer engagement strategy

Mobile Marketing, sms, SMS marketing /

Effective customer engagement requires making your customers an integral part of brand creation and not just seeing them as a means of revenue generation The first short message system (SMS) message was sent in 1992 and the first phone with texting capabilities was released by Nokia the following year. Given the digital communication technologies introduced

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8 Tips for Integrating SMS Chat Into Your CX Strategy

Customer engagement, customer experience, customer support, sms /

With over 15 million texts sent per minute for a total of 8 trillion annually, SMS is undeniably one of the most popular ways to communicate today. The data doesn’t lie. In terms of easily accessible customer engagement, SMS is unrivaled. This customer communication channel boasts engagement rates up to eight times higher than email

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7 Tested Ways to Use Texting for Your Small Business

ecommerce, marketing funnel, Marketing Funnels, retail, SEO BLOG, SEO Strategy, services, sms, SMS marketing, text message marketing /

At a time when most people would rather get a text than a phone call, SMS marketing is a smart choice. Every kind of business can utilize text messaging. The team from TextMagic has put together an infographic showcasing the most common ways to do that. Retailers like Abercrombie & Fitch, American Eagle and Best

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