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Join Our Twitter Chat: Learn to Balance Business Productivity and Security

When it comes to using small business technology, how do you strike a balance between security and safety? Yes, technology allows your team to work together no matter how far apart you may be — across town or around  the world. And it gives you the ability to work from anywhere, accessing files and collaborating […]

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Salesforce Success Story – Matouk Streamlines Operations, Sees Big ROI

While Fortune 500 brands enjoy an advantage in scale, small businesses thrive by differentiating themselves through agility and personal customer service. And for family-owned luxury bed linen manufacturer Matouk, choosing the right technology partners empowered the company to compete on price and service while growing customer relationships against their web-based competitors — the result is a 223%

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5 Business Skill Areas to Help You Succeed – Small Business Trends

It’s no secret that business is one of the most popular fields of study for college students. Degrees in business and related subjects like finance, accounting, management and economics are traditionally chosen by those who are looking for versatile coursework based in practical, real-world topics that can be applied to many careers. The choice is a smart

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4 Trends Customer Service Teams Are Using to Kill the Competition

Today’s customers are more demanding than ever. They want: Personalized service with recommendations just for them. Mobile service, just like in all the apps they use daily. Instant service. Nobody’s willing to wait on hold anymore. Predictive service, so problems are solved before they’re even known. All these things will become commonplace for customer service in the future… The

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What Physical Security Threats and Vulnerabilities Will Cost You

Have you taken stock of how secure your business is from inventory shrinkage due to theft, data theft, and unauthorized access to your building or office? In past market research, Brivo has found that the majority of respondents are overconfident in the security of their businesses. This overconfidence is spurred by a lack of understanding

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Creating a High Growth Company: Insights from Research

“Everyone is doing the same types of things. It’s not that the underperforming aren’t doing it well, it’s just the higher-performing companies are doing it much more effectively. They are doing it much more consistently across all the winning strategies.” — Joe Galvin, Vistage In this recent Quotable podcast, we hosted Joe Galvin, chief research officer

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Close Deals Faster and Get Paid Quicker with this Expert Advice

As a small business, simplifying each interaction with your customers, partners and vendors goes a long way to making the process more efficient and enjoyable. A recent webinar titled, “Make it Rain Money: Close Deals Faster and Speed Up Collections” provides some great insights into how you can make this happen. The webinar was moderated

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10 Pro Tricks to Master Local Search Marketing – Small Business Trends

A successful local marketing strategy requires more than just choosing a few general keywords and setting up pages on Facebook and Yelp. Small businesses and consumers are constantly getting smarter. So if you want to stay ahead of the competition and make sure local customers can find your business, your local marketing strategy has to

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Six Must-Have Technology Features of AI Solutions

Artificial intelligence (AI) application in business has companies big and small excited about the possibilities of this technology. But like all new technologies, it has to be applied properly and with clear strategies if businesses want to fully benefit from AI. By 2025, Tractica forecasts annual worldwide AI software revenue will increase to $89.8 billion.

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