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Small Business Customer Service Trends of High-Performing Companies

Sales, SEO BLOG, Sponsored /

It’s nearly impossible to bring up customer service these days without also discussing the customer experience. Why has it become such a hot topic? Simple: Consumer expectations are higher than ever before — and word of mouth travels ridiculously fast. So if a business wants to attract and retain customers, offering fast, helpful support is a must. This feels particularly […]

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Intuit Celebrates Small Business with Successful Entrepreneur Tips

SEO BLOG, Sponsored, Startup /

Imagine being at a celebration where barbers, ice cream shops and 3 music bands get together. At SXSW 2018, Intuit brought an eclectic blend of small businesses together, all in celebration of small business success. Read our pre-coverage of Intuit’s celebration here. We caught up with three amazing entrepreneurs and got their advice for YOUR

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Bringing the No. 1 Support Solution to Small Businesses Everywhere – Small Business Trends

Sales, SEO BLOG, Sponsored /

Ask any small business what’s important for growth, and they’re likely to tell you it’s connecting with customers. That’s why, at last fall’s Dreamforce, we launched Sales Cloud Essentials, an easy-to-use, intelligent sales app for small business teams, built on the world’s #1 CRM platform. Salesforce Essentials makes it possible for every small business to

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10 Ways AI Can Benefit Your Ecommerce Business – Small Business Trends

Sales, SEO BLOG, Sponsored /

Having an eCommerce platform for your business means competing with the giant online retailers in the marketplace. While you may not have their resources, you can use similar technologies to make your company efficient and highly visible in a very crowded playing field. And the way to do it is by using artificial intelligence or

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5 Features High-Growth SMBs Have in Common – Small Business Trends

SEO BLOG, Sponsored, Startup /

Ever wonder what strategies set fast-growing companies apart? Or how they fuel continued revenue growth? In partnership with Vistage Research, a division of Vistage Worldwide, we recently surveyed 1,350 SMB CEOs, all Vistage members; to understand what high-growth companies* are doing differently than their slower-growing, stagnant, and declining counterparts. In a sneak preview, we revealed

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10 Pro Tips for Building an Ecommerce Business with Fulfillment by Amazon – Small Business Trends

Retail Trends, SEO BLOG, Sponsored /

Amazon has made a name for itself as one of the biggest and most trusted brands in ecommerce. But small businesses don’t necessarily need to view Amazon as a major competitor. You could instead make the company into a partner. Most ecommerce sellers already know that you can list and sell your own products on

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How One Female Entrepreneur Built a Business on Merch by Amazon – Small Business Trends

SEO BLOG, Sponsored, Startup, women entrepreneurs /

Merch by Amazon is a print on demand service from Amazon that lets entrepreneurs upload their own designs to be printed on t-shirts. Amazon then prints and ships the products directly to customers and sellers make money off of the royalties from their designs. It also means you don’t need to actually handle any physical

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Why Equality and Diversity Need to be SMB Priorities – Small Business Trends

Employment, SEO BLOG, Sponsored /

We’re at the start of a new year, and for many the beginning of a new fiscal year. So now is a great opportunity for small business leaders to pause and consider how they’re progressing on efforts to create a better and more inclusive work environment for their employees. There’s a strong business case for

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10 Steps to Creating a Business with Amazon Handmade – Small Business Trends

Handmade Business, SEO BLOG, Sponsored /

Amazon launched its Amazon Handmade page back in 2015. Since then, it has become one of the premier online destinations for handmade artisans looking to sell their goods. Rachel O’Neill is one of those artisans. She runs the online shop Loftipop, which sells art prints and other printed goods like mugs featuring her designs. Here are

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Having A Clean Business Can Improve Your Sales – Small Business Trends

SEO BLOG, Small Business Operations, Sponsored /

If you have ever watched one of those cleaning shows like ”How Clean is your House” or ”Extreme Hoarders,” then you know how easy it is to accumulate dirt and grime in a room. While this doesn’t sound like a problem that could affect a business, you’d be surprised at how common the dirt problem

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