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A Relentless Focus on the Customer Gives 360 Payments a Winning Edge

Fintech sales can be tough, but Lisa Coyle of 360 Payments has found her stride The aim of 360 Payments is to change the fabric of the payments industry by partnering with customers to provide honest and streamlined payment solutions. We chatted to Lisa Coyle, Co-CEO of 360 Payments, to find out how her customer-centric […]

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Make Better Presentation Slides With This New Tool

Since 1987, millions of professionals, students, and everyone in between has been using PowerPoint to create presentations slides for conferences, sales meetings, quarterly meetings and more. I know because I’ve done just that. However, for the past few months, I’ve been testing out and actively using a new presentation design tool called Beautiful.ai. It’s free,

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Leadership Lessons From Beth Comstock for Businesses of All Sizes

I recently had the good fortune to interview Beth Comstock, a former GE executive, for Salesforce’s Leading Edge series. She’s an inspirational leader, the best-selling author of Imagine It Forward, and a true #girlboss! Although Beth spent much of her career at one of the world’s largest and best known companies, her advice is relevant to leaders of

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Take the Q1 2019 Small Business Energy Survey for a Competitive Advantage

Did you know saving energy can be a competitive advantage for your business? Compare this to better quality products or lower prices. Saving energy helps you compete. How? Spending less gives you an advantage over your competitors. And knowing the best places to save becomes a way to compete. How can you learn more about

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6 Ways Small Businesses Can Fight Climate Change

The annual World Economic Forum at Davos is nearly here, and one topic that’s sure to get a lot of attention this year is the environment. While sustainability has been in the conversation for some time, it’s catapulted to the forefront thanks to (among other things) the U.S. government’s recent report detailing the dire and devastating effects of climate

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How to Make Customer Success the Heart of Your Small Business

A 2017 Gartner report found that 81% of companies expected to be competing mostly or completely on the basis of Customer Experience (CX) within two years. Now that 2019 is here, are you taking time to make sure the customer is at the heart of your brand experience? Whether via service interactions, product quality, or overall brand,

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Zoho One Gives SMBs Integrated Software to Streamline Management

When Zoho One was launched in 2017, the goal was to give businesses an integrated solution with applications which worked together seamlessly. This is extremely important in today’s digital ecosystem because standalone products are notorious for introducing complexities when it comes to full integration with other applications. The time and cost required to make everything

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Why This Trailblazer Says Adversity Is Essential to Success

To Rakesh Gupta, a Salesforce MVP and small business owner, adversity is essential to achieving success. In fact, his life journey is the perfect example of it.Born and raised in Katihar, a small town in India, Rakesh saw his parents sacrifice their needs and safety for his success. He recalls watching his father leave each morning to walk

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