Technology Trends

Local Businesses Beware! Atlanta and Denver Among the Most Cyber Infected Cities

If your small business is located in Atlanta, Orlando or Denver, beware! A new report has identified these cities as the top three with the highest malware infection in the US during the first six months of 2018. EnigmaSoft was able to come with a list of cities, states and the days of the week […]

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Microsoft Lays Out Timeline for Phasing Out Windows Phone 8.1

Microsoft (NASDAQ: MSFT) has announced it will be ending support for Windows 8.1 and now it has done the same for new apps in the Microsoft Store. Microsoft first announced plans to end support for Windows Phone’s operating system back in July 2017 so users — including small businesses — have had some warning. The

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Talla’s Intelligent Knowledge Base 2.0 Answers Customer Questions with Machine Learning

There’s a new AI tool for small business that automates chatbots and blends that innovation together with machine learning to help employees and customers find the updated information they need quickly.  Boston-based Talla recently released it’s Intelligent Knowledge Base 2.0. Small Business Trends spoke with Rob May, Founder and CEO of Talla, about this latest

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Just 65% of Companies Have a Cybersecurity Expert, According to the Survey

When it comes to cybersecurity, many businesses aren’t as prepared as they should be. A survey conducted by Gartner (NYSE: IT) revealed although 95% of CIOs expect cyber threats to increase in the coming years, only 65% have a cybersecurity expert on staff. Not having a cybersecurity expert doesn’t necessarily mean an organization is not adequately

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9 Mobile Trends that Change the Game for small businesses

Mobile devices, especially phones, are ubiquitous. Everyone who has a phone carries it everywhere and people use it for simple and complex interactions alike. From chatting to shopping, the uses for mobile phones seems endless. We asked members of the Young Entrepreneur Council for their thoughts on the best mobile trends that they’ve used or experienced. “Mobile devices are one of the best

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Sprint MultiLine Allows Separation of Business and Personal Calls on the Same Phone

You want two separate numbers for business and personal communication, but do you get a separate phone or a second line? Sprint MultiLine wants you to opt for the latter because it solves a number of issues and it is much cheaper. Sprint MultiLine In recognition of winning the Frost & Sullivan 2018 New Product

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What to Do If Ransomware Attacks Your Small Business – Lessons from a Survivor

Imagine this: you’ve just built a state-of-the-art system for your business to store all of its records and customer data. It’s working seamlessly and allowing your team to run efficiently, while seemingly keeping all of your information secure. Then — it disappears. Hackers contact you and demand that you pay a ransom you can’t afford

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