The new RICOH Cloud Workflow Solutions portfolio is going to give small businesses access to an affordable subscription service for reducing manual processes. RICOH (TYO: 7752) looks to eliminate manual steps while reducing manual data entry and managing the interoperability of different systems. The company says it is creating an environment which allows employees to […]
Ricoh Rolls Out Cloud Solutions for Small Businesses Read More »
Influencer marketing has now become a key tool in the overall marketing mix used by brands. This is because it delivers more return for your ad dollars. With influencer marketing now a proven strategy, marketers are using cloud-based Artificial Intelligence (AI) solutions to process and act on all of the data being generated by consumers,
10 Benefits of Using Cloud-Based Ai for Influencer Marketing Read More »
Live chat support is one of the best ways to improve customer engagement. Properly managed, this feature can give you substantial and sustainable increases in conversion rates and overall customer satisfaction. It is on the rise as a customer support asset, by as much as 8.3% in 2017. However, there are many mistakes that companies
4 Mistakes in Live Chat Support You Can Easily Correct Read More »
With the launch of Freshworks 360, small businesses can now access a fully integrated cloud-based omnichannel customer engagement solution. Freshworks 360 will bring together and manage all support, sales and marketing communications across different channels on a single platform. And it does this while at the same time being able to engage, convert and support
Freshworks 360 Unites Sales, Marketing and Support Channels for Small Businesses Read More »
The launch of Shopify Ping will allow merchants on the eCommerce platform to manage their business no matter where they are. Ping is going to bring together customer conversations and marketing workflows on websites, Facebook Messenger or SMS along with an intelligent assistant called Kit on Apples’s iOS mobile platform. Shopify (NYSE: SHOP) is going
Shopify Ping Allows you to Manage Your Ecommerce Site from Anywhere Read More »
Creating a website is one of the most important things you’ll do when getting your business up and running. It can help you market your offerings, communicate with customers and complete sales. So you need to be very intentional about how you create it and then constantly work to improve it going forward. Here
10 Tips to Ensure Your Small Business Website Delivers Results Read More »
Controlling food cost in a restaurant is a challenge because it is one of the largest expenses of the business. In order to manage this expenditure more effectively, online restaurant management tool Orderly has launched a Restaurant Food Index (RFI) with a comprehensive directory of prices restaurants pay for their ingredients. Restaurant Food Costs When a
New Orderly Restaurant Food Index Arms Restaurants with Data to Control Food Costs Read More »
When it comes to being able to chat on an entire ecosystem, Apple delivers. With iMessage, you can chat on the iPhone, iPad and Mac. Google (NASDAQ: GOOGL) is looking to do the same with the rollout of Android Messages to run on your computer. While Google does have other applications, such as Hangouts and
Android Messages Introduces PC Texting for Small Businesses Read More »
While small manufacturers have processes and systems which are manual — and labor and time intensive — this business model must evolve to stay efficient and competitive. As a result, small businesses are integrating a range of technologies to optimize the resources they have, which is where cloud computing comes in. Small manufacturers and specialized
10 Surprising Ways Cloud Computing Can Help a Small Manufacturer Read More »
When you’re making a dynamic presentation for a client, you need software tools to help you express your ideas simply without the need for a lot of technical expertise. The new Zoho Show has been designed to simplify this process with an intuitive interface allowing you to create your content simply instead of spending your
Zoho Show Aims to Provide Intuitive Presentation Tool for Small Business Read More »
