Technology Trends

Employees Prefer Emails Over IMs But Want an All-in-One Tool for Both

Most businesses have made emails their default team communication tool. If you also have done the same, you should think beyond it because employees now want more. According to the latest survey from Spike, 77% of employees prefer using emails for work Vs. 23% of employees prefer messaging apps for work. However, 71% of employees […]

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Low-Tech Self-Employed Most at Risk of Being Overtaken by Bots

Self-employed people in low paid, routine jobs face the greatest risk of being overtaken by artificial intelligence. This finding comes from new research carried out by the School of Management at the University of Buffalo. Self-Employed Jobs Threatened by AI The study found popular, low skilled, regular jobs face the greatest risk of being replaced.

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Expensify Card Shares Employee SMB Spends in Real Time

The new Expensify Card automatically generates an expense report, a receipt and shares transactions with your financial team. For small businesses, this new product means no more lost receipts and overspending on accounts. SMBs can also eliminate end of month money or accounting surprises with this simple swipe card. Small Business Trends contacted Anu Muralidharan,

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70% of Businesses Contact Centers Moving to the Cloud

A report by NICE inContact says 70% of businesses have their entire contact center technology in the cloud or are planning to partially move next year. The Customer Experience (CX) Transformation Benchmark study shows businesses are benefiting from having their contact center in the cloud. They are experiencing customer satisfaction (CSAT) that is 18% higher

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Meditation app helps small business owners in the legal profession

Attorneys have complex legal documents to prepare, lawsuits to win, not to mention a small business to run. So no one should find it surprising lawyers belong to one of the most stressful professions out there. Independent lawyers and small law firms function essentially as small businesses and face fierce competition. This comes particularly from

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By 2024, Businesses Could Develop 65% of all their Applications In-house

As small businesses continue to look towards addressing growing customer needs, more small businesses are developing their own applications in-house. Whether mapping customer success stories, managing business processes or building databases, companies are looking for customized solutions. Commercially available applications can address most of the needs of small businesses. However, a process unique to a

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Shutterstock Custom Speeds Up the Process with New Creative Brief Tool

The launch of Shutterstock’s Smart Brief addresses the growing visual demands of today’s digital ecosystem. But with more marketing channels available to businesses, creating the right content to represent your brand is critically important. Smart Brief looks to simplify and expedite the process of developing your creative brief so creators can get started with your

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Unify Square Beefs Up PowerSuite for Zoom and Microsoft Teams Rooms

Unify Square, announced on October 1 the extension of its PowerSuite Cloud Managed Services (CMS) offering. The new service will make it easier and more cost-effective to manage and secure Unified Communications room systems. At the same time, it will improve and streamline the way people are communicating and collaborating today. According to Unify Square,

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5G for Education Is Finally Here. First Stop? Cleveland.

The old building that houses Cleveland’s Entrepreneurship Prep Cliffs Campus, part of Breakthrough Schools, has sure come a long way since its days as an elevator factory. In addition to hosting a public K-8 charter school, the former factory was recently outfitted with augmented and virtual reality stations, 3D printers and interactive screens in preparation

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