Tools & Tips

Can Chatbots solve your Omni-channel needs?

Can Chatbots solve your Omni-channel needs? Research published on ScienceDirect identified integration and automation as one of the most pressing challenges in Omni-channel digital communications. Experts at Harvard assert that a sample size of 46000 shoppers confirmed that Omni-channel retailing is a successful model – and clearly most experts on e-commerce agree if you consider adoption rates. So have

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