User Experience and Usability

How mobile payment is changing offline UX – Econsultancy

This week, the first ever cashierless store opened in the UK: a Sainsbury’s Local supermarket that is experimenting with using the brand’s Scan, Pay & Go smartphone technology instead of tills and cashiers. This is one of the many innovations that have led some experts to speculate that the UK – along with other regions […]

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The marketer’s guide to progressive web apps (PWAs) – Econsultancy

A progressive web app, or PWA, is a website with the look and feel of, and much of the same functionality as, an installed application on a desktop PC, tablet or smartphone. While often thought of as a mobile-only innovation, PWAs are seeing increasing support and adoption on desktop, aided by efforts from Microsoft and

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In push to rein in tech companies, lawmakers target dark patterns – Econsultancy

Ethically questionable tactics companies use to get users to take specific actions those users might not really want to take might soon be illegal under certain circumstances if US lawmakers have their way. On Tuesday, two US senators introduced a bill that would forbid large platform companies like Facebook from using so-called dark patterns to

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EHR shortcomings highlight risks for health tech offerings – Econsultancy

Technology has created a world of opportunities in medicine and healthcare and organizations serving these markets are increasingly looking to take advantage of them. For example, pharma companies are increasingly creating web and mobile services and developing connected devices that ultimately aim to improve the lives of patients. But as companies work to employ health

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Recruiting niche demographics for user testing (without asking an agency) – Econsultancy

When conducting user testing, recruiting the right people to test your product or website is all-important. No matter how much thought is put into the other aspects of user testing, or how well-executed they are, the data you get won’t be useful if it isn’t coming from your desired user base. But getting hold of

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Seven ways developers and web managers can improve it – Econsultancy

Site speed has always been a hot topic in the realms of web development and SEO, with both parties looking for the perfect combination of a cutting-edge, visually appealing site, consisting of high-quality imagery, which has an average page load time of less than a couple of seconds. With Google research showing that the bounce

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12 clever ecommerce features and strategies that drive sales – Econsultancy

Boohoo braved the storm that was Christmas 2018. Amid the worst retail sales for the period in a decade, the Boohoo group (which also owns PrettyLittleThing and NastyGal) reported 44% overall growth in the last four months of the year. So, why is Boohoo succeeding while others – even the mighty ASOS – are flailing?

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A day in the of… SVP Product Management at Optimizely – Econsultancy

Claire Vo is SVP Product Management at Optimizely. We caught up with Vo to ask her about culture, tools, KPIs and the daily routine. Remember, if you’re looking to continue your own development, take a look at Econsultancy’s digital marketing training courses. Please describe your job: What do you do? Claire Vo: As the SVP

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