Autopilot debuts real-time collaborative customer journey map
A screenshot of Autopilot’s new Annotate and Collaborate feature. Since customers’ choices are the key dynamic in modern marketing, the customer journey map has become the central strategic and management document. It depicts the marketing exposures and decisions for a given kind of customer and is used to plot alternatives, responses and followup pitches. To […]
Autopilot debuts real-time collaborative customer journey map Read More »