Around 2.05 billion people made online purchases in 2019. That means 21.55% of the global population shops on the Internet – a number that will hit 2.14 billion in 2021. That’s a massive pool of prospective customers! But more online shoppers means more e-commerce platforms, which has created a competitive and fierce marketplace. To stand out […]
While Google is an obvious “horse to bet on,” ubiquity, UX and utility will dominate the voice-search innovation race in 2020 and beyond. An old prediction that half of all internet searches will be carried out via voice by 2020 does not look like it’s on track to be a reality, despite making it into Mary Meeker’s
Who’s poised to win the brewing v-commerce wars? Read More »
A growing number of people around the world are using the voice search feature in their smartphones and smart speakers to find information, confirm appointments, and even order food. However, one area that voice technology seems to be lagging behind is voice commerce. Rise of Voice Technology Telling a computer to retrieve information or to
Voice Commerce: Is It Living Up to Its Early Hype? Read More »
12 months ago voice search was the future. Then it wasn’t. Then it was again. Now it appears it’s all hype. I’m struggling to keep up! The latest “voice is over-hyped” claim came in the form of underwhelming stats about the number of commerce-related queries that are being performed on a voice-enabled device. A rather dismal
Don’t be fooled, voice is still the future of commerce. Just not yet Read More »
There was some skepticism over the idea that voice commerce would be the future of retail. This wasn’t surprising, given the limitations that AIs like Cortana and Siri exhibited. However, recent improvements made to the technology hinted that big changes are on the horizon and that it will affect customers’ retail interaction. Rise of Voice
