GroupBy Included in Gartner’s Market Guide for Digital Commerce Search

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By Business Wire

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April 2, 2019 09:03 AM EDT

 

  

GroupBy
Inc., a leading provider of relevancy-focused eCommerce solutions,
today announced the company’s inclusion in Gartner’s Market Guide for
Digital Commerce Search, published on Feb. 25, 2019. The guide analyzes
the eCommerce search market to support those looking for products or
services that can support related customer experience initiatives.

Gartner estimates that “by 2020, 30% of customer interactions with
technology will be through ‘conversations’ with smart machines.”
However, a lack of dialogue capability has consistently posed a
challenge to product discovery on eCommerce sites. The guide notes
GroupBy’s as a representative vendor for its Searchandiser solution.

Fusing best-in-breed machine learning with hand-curation tools,
Searchandiser allows for total merchandising control. Retailers
including CVS Pharmacy, Zoro Tools, Urban Outfitters and the Container
Store are already experiencing the benefits of features such as
Search-As-You-Type, Recommendations Manager, Personalized Relevance™ and
Responsive Design. With these advanced search capabilities,
Searchandiser combats dialogue barriers, accounting for nuances in a
customer’s language when they search and providing results that
accurately match their queries.

“We are extremely honored to be included in Gartner’s Market Guide for
Digital Commerce Search this year,” said Roland Gossage, CEO, GroupBy
Inc. “Conversational search is the way of the future, and GroupBy’s
Searchandiser has been built to be customer-centric to help shoppers to
find the products they love easily and quickly, so our retailers can
benefit from increased conversions and customer satisfaction.”

A copy of Gartner’s Market Guide for Digital Commerce Search can be
found here.

Gartner, Market Guide for Digital Commerce Search, 2019, Mike Lowndes,
25 February 2019

Gartner Disclosure

Gartner does not endorse any vendor, product or service depicted in
our research publications, and does not advise technology users to
select only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner’s
research organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with respect to
this research, including any warranties of merchantability or fitness
for a particular purpose.

About GroupBy Inc.

GroupBy Inc. transforms the way retailers interact with their consumers
online through data-driven commerce, media, and knowledge management
software solutions. The company supports the online retail efforts of
many of the world’s leading online retailers by driving more targeted
site traffic and increases in revenue through its platform
Searchandiser. GroupBy’s solutions provide industry-leading features for
data enrichment, search, navigation, merchandising, search engine
optimization (SEO) and search as you type (SAYT). Founded in 2014,
GroupBy is headquartered in Toronto, Canada and has offices around the
world. For more information, please visit www.groupbyinc.com.

Published April 2, 2019
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