How Social Media is Changing Public Administration [Infographic]

Over time, social media platforms have evolved from being a means to engage more regularly with a small circle old friends, colleagues and family to one of our primary forms of communication. While the overall ideological and partisan patterns vary among users, social networks such as Facebook, Twitter and YouTube make it significantly easier for users to engage (and leverage) their voices on civic and political issues. 

This Infographic by Rutgers University’s online MPA degree program explores the impact social media engagement has had on governmental departments.